Maddison Montgomerie
Sunshine Coast
Summary
Dedicated and compassionate professional with over 5 years of experience in the hospitality industry, skilled in providing exceptional customer service, managing high-pressure situations, and working as part of a diverse team. Adept at building positive relationships with clients, problem-solving, and ensuring a comfortable, welcoming environment. Now seeking to leverage these transferable skills in a healthcare setting, where I can contribute to patient care, support hospital staff, and enhance the overall patient experience. Strong communication, organizational, and multitasking abilities, with a commitment to delivering outstanding service in a fast-paced, compassionate healthcare environment.
Overview
6
6
years of professional experience
Work History
Barista
Gun Cotton Coffee Roasters
01.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
General Retail Assistant
Bakery Cafe
01.2019 - 12.2022
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to urgency while maintaining excellent attention to detail under pressure situations.
Delivery Driver
Domino's Pizza
01.2020 - 09.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Education
St John's College
Nambour, QLD11-2021
Bachelor of Science - Paramedicine
University of The Sunshine Coast
Sunshine Coast, QLD11-2025
Skills
- Patience and composure
- Positive attitude
- Friendly and outgoing
- Reliability and punctuality
- Valid Driver's license
- Problem-solving
- Punctual and reliable
- Safe driving
- Time management skills
- Effective communication
- Decision-making
Timeline
Barista
Gun Cotton Coffee Roasters
01.2023 - Current
Delivery Driver
Domino's Pizza
01.2020 - 09.2022
General Retail Assistant
Bakery Cafe
01.2019 - 12.2022
St John's College
Bachelor of Science - Paramedicine
University of The Sunshine Coast
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