Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Maddison Pasterfield

Hervey Bay,QLD

Summary

Dynamic Restaurant Manager with a proven track record at McDonald's, excelling in team management and inventory control. Expert in enhancing customer engagement and streamlining operations, achieving significant improvements in efficiency and service quality. Skilled in budget administration and problem-solving, adept at driving performance and fostering a positive work environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Restaurant Manager

McDonald's
08.2018 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.

Crew Member/ Crew Trainer

McDonald's
08.2014 - 08.2018
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Worked well with teammates and accepted coaching from management team.

Education

Completion Grade 12

Urangan High School
11.2017

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Organization and prioritization
  • Inventory Management Software
  • Budget Administration
  • Expense Tracking
  • Labor and Overhead Cost Estimation
  • Scheduling
  • Problem-Solving

Certification

  • Cert IV in Real Estate Practice
  • Cert I & Cert II in Business
  • Cert II & Cert III in Retail Management

References

Kirsten Halter

Marketing Manager - McDonald's

0422 410 332

kirsten_marie85@hotmail.com

Timeline

Restaurant Manager

McDonald's
08.2018 - Current

Crew Member/ Crew Trainer

McDonald's
08.2014 - 08.2018

Completion Grade 12

Urangan High School

Similar Profiles

CREATE PROFILE
Maddison Pasterfield