Maddison Peters
Ellenbrook,WA
Overview
5
5
years of professional experience
Work History
Non-Medical Coordinator
International Health And Medical Services (IHMS)
Western Australia
11.2022 - Current
- Coordinated with other healthcare providers to assist patient's with their specific needs.
- Answering the phone and communicating with the medical team when their services are required
- Conference and transfer calls to medical professionals
- Create files for new patients
- Document the patients need for medical advice under the patients file
Retail Assistant
Spudshed Ellenbrook
Ellenbrook, WA
11.2020 - 11.2022
- Fill and stock shelves while rotating stock
- Assisted customers with prompt and polite support in-person and via telephone.
- Working on checkout and packing customers groceries
- Using pallet jacks (electric and manual)
- Print shelf labels and tickets
- Markdowns and dumping
- Can efficiently use the “ZEBRA” phone and printer
- Participated in 2 stocktakes
- Fast paced work environment
- Can use cardboard compactor
- Bakery invoices and bakery freezer stock unassisted without a manager
Food and Beverage Attendant
Fresh Pho House
Ellenbrook, WA
05.2018 - 11.2020
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Trained new staff members on company policies and procedures.
- Maintained stock levels of cups, lids, straws and condiments throughout shift.
- Perform consistent check-ins with customers to ensure satisfaction and address complaints swiftly.
- Answer any questions about the menu and make recommendations when appropriate or requested.
- Prepare appetizers, salads, desserts and beverages.
- Cleaned tables and removed dirty dishes
- Stocked refrigerators
- Replenished clean glassware, silverware and dishes
- Use the EFTPOS and till
Education
Bachelor of Education - Primary Education
Edith Cowan University
Perth, WA04.2025
No Degree -
Ellenbrook Secondary College
Ellenbrook, WA12.2020
Skills
- Medical Assistance
- Recordkeeping and File Management
- Accurate Documentation
- Clear Patient Communication
- Medical Triage
- Cash Register Operations
- POS System Operations
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
- Table Bussing
References
Jac Peters
Mobile number: 0425 247 150
Sam (Grocery Manager – Spudshed)
Mobile number: 0413 437 565
Melissa Dow (Second Grocery Manager -Spudshed)
Mobile number: 0407 049 327
Timeline
Non-Medical Coordinator
International Health And Medical Services (IHMS)
11.2022 - Current
Retail Assistant
Spudshed Ellenbrook
11.2020 - 11.2022
Food and Beverage Attendant
Fresh Pho House
05.2018 - 11.2020
Bachelor of Education - Primary Education
Edith Cowan University
No Degree -
Ellenbrook Secondary College