Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Websites
References
Timeline
Generic

Maddison Rowley

Carlton North,AU-VIC

Summary

Enthusiastic and eager professional excited about diving deeper into the world of e-commerce. With three+ years of hands-on experience managing the Dangerfield website, specifically focusing on sales strategy, I'm keen on expanding my knowledge and honing my skills further. I've dabbled in strategies like digital marketing and visual merchandising but I'm eager to learn more and embrace new challenges. Seeking an opportunity to grow with a team passionate about e-commerce, where I can contribute my enthusiasm and leverage my experience while learning from seasoned professionals to drive success in online retail.

Overview

7
7
years of professional experience

Work History

Online Sales Manager

Factory X
Abbotsford, Vic
11.2021 - Current
  • Managed website content, including product pages, descriptions, pricing, and promotions.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
  • Monitored competitor activities to identify new market opportunities.
  • Collaborated with IT department for technical issues related to online platforms.
  • Monitored actuals, budgets and other strategic management tools to meet sales expectations.
  • Trained and coached new team members using proven sales system and training protocols.
  • Updated homepage and high-traffic pages often to draw in visitors and bolster strategic sales initiatives.
  • Generated weekly reports on website analytics metrics such as page views, conversions rate.
  • Worked closely with internal teams such as marketing, finance, and logistics.
  • Oversaw the design of promotional materials for online campaigns.
  • Optimized website navigation structure for improved user experience.
  • Identified potential opportunities for improvement in online sales process.
  • Implemented digital marketing techniques such as search engine optimization to increase web traffic.
  • Oversaw day-to-day activity on website and overall performance to improve user experience, increase traffic and develop brand loyalty.
  • Launched and maintained eCommerce site with continued optimizations to deliver outstanding customer experiences.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Completed day-to-day duties accurately and efficiently.

Stock Manager

Factory X
Abbotsford, Vic
04.2020 - 11.2021
  • Maintained appropriate inventory of supplies, equipment and products.
  • Analyzed inventory records to identify discrepancies between actual and recorded stock levels.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Operated scanners, computers, and other equipment to track orders.
  • Used pallet jacks to move items to and from warehouse locations.
  • Performed cycle counts to maintain accurate inventory records.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Organized warehouse space for efficient storage of products.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Received and tracked incoming inventory shipments.
  • Packed boxes and stock using organizational guidelines.
  • Collaborated closely with other departments on special projects as needed.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Identified discrepancies between physical count and computer data.
  • Maintained stock levels in accordance with company policies.
  • Investigated causes of shortages or overages in stock levels.

Store Manager

Factory X
Fitzroy, Vic
06.2017 - 04.2020
  • Established weekly and monthly goals for sales staff to achieve desired results.
  • Monitored store performance metrics, including sales, profitability and customer service ratings.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Hired and trained positive, enthusiastic employees to boost talents of retail team.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Increased store sales by cross-selling complementary items.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Updated and maintained store signage and displays.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Organized new stock for floor placement.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Executed merchandising strategies to support store sales growth.
  • Delegated work to staff, setting priorities and goals.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.

Education

High School Diploma -

Collingwood College
Collingwood, VIC

Floriculture

Boxhill Tafe
Box Hill, VIC

Skills

  • Google Analytics
  • Sales Management
  • Inventory Monitoring
  • Online Marketing
  • Google Adwords
  • KPI Tracking
  • Product Branding
  • Inventory Management
  • Website Maintenance
  • Market Research
  • Digital Marketing

Accomplishments

  • Shopify Silver Milestone award for reaching 100000+ orders.

Affiliations

  • Reading
  • Film/ Television
  • Fashion

References

References available upon request.

Timeline

Online Sales Manager

Factory X
11.2021 - Current

Stock Manager

Factory X
04.2020 - 11.2021

Store Manager

Factory X
06.2017 - 04.2020

High School Diploma -

Collingwood College

Floriculture

Boxhill Tafe

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Maddison Rowley