Shift Supervisor
- Delegated tasks in relation to individual abilities and to meet expected demands.
- Helped store management meet standards of service and quality in daily operations.
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures and balanced tills.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Assisted in the opening of the first duel lane company branch (KFC Kellyville Ridge) by training a completely new team and setting goals in order to succeed in opening.