Maddisun Williams
MOOLOOLAH VALLEY,QLD
Summary
Dynamic and client-focused previous hairdresser with hands-on experience in working with clients, and in a team. Proven ability in efficient appointment management and fostering team dynamics. Skilled in customer service, consistently enhancing client satisfaction. Eager to learn and adapt, contributing to a positive workplace, and helping others around me to also grow.
Overview
6
6
years of professional experience
Work History
Apprentice Hairdresser
Elenbi Hair Design
05.2021 - 05.2025
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Performing work on my own clients, including colouring, foils, cutting ect.
- Enhanced overall salon atmosphere by contributing to a positive work environment and fostering strong team dynamics.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Developed strong product knowledge to educate customers on ingredients and benefits.
Hairdressing Assistant
Looking Good Hair Design
11.2020 - 04.2021
- Supported hairstylists with color mixing, shampooing, and blow-drying for efficient client service.
- Created a welcoming atmosphere by greeting clients upon arrival and offering refreshments while they waited for their appointments.
- Contributed to maintaining a hygienic environment by sterilizing tools and equipment regularly.
- Helped prepare clients for hair service.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Shop Assistant
the Cool Spot, Corner Store
05.2019 - 09.2019
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Contributed to team success by supporting colleagues.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Education
No Degree - Hairdressing
TAFE Queensland
QLD05-2025
Skills
- Proficient in team dynamics
- Client support
- Active listening
- Troubleshooting expertise
- Customer-focused retail sales
- Efficient appointment management
- Social media promotion
- Eager to learn
- Flexibility
Timeline
Apprentice Hairdresser
Elenbi Hair Design
05.2021 - 05.2025
Hairdressing Assistant
Looking Good Hair Design
11.2020 - 04.2021
Shop Assistant
the Cool Spot, Corner Store
05.2019 - 09.2019
No Degree - Hairdressing
TAFE Queensland
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