Maddox Molenaar
Caloundra,QLD
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Hardworking Fast Food Worker with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service.
Overview
3
3
years of professional experience
Work History
Fast Food Worker
Food Van
01.2022 - 11.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Processed orders on POS system and accepted cash and charge payments.
- Made change and returned correct cash and coin to patrons.
- Checked equipment for proper temperatures to keep food safe for consumption.
- Assisted with preparing salads and cold food items.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Electrician
01.2023 - 09.2023
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
Fabricator
Lennox Facades
01.2022 - 12.2022
- Fabricated components and structures following customer requirements.
- Maintained clean and organized working environment to promote safety and efficiency.
- Cut bent, and formed sheet metal and other materials to create metal works.
- Adjusted machine settings and tooling to get accurate cuts and shapes for each job.
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
- Collaborated with team members to complete projects accurately and quickly.
- Performed quality checks to verify proper lengths, widths, and painted finish discrepancies.
- Used gauges, templates, and other measuring devices to inspect production parts.
- Managed project timeline and resources to complete work on time and within budget.
- Completed tasks on time to meet quality and safety standards.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Assembled parts correctly according to specifications, reducing quality issues.
Retail Assistant
Lennox Facades
01.2022 - 12.2022
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Volunteer
Caloundra Panthers AFL Grounds
01.2021 - 03.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Calculated total meal cost using cash registers or calculators, accepted payment and made correct change.
- Produced quality beverages for customers such as coffee and other espresso-based drinks and blended drinks.
- Portioned food accurately and used appropriate garnishes.
- Maintained safe and sanitary work environment according to organizational standards.
- Served food according to temperature, safety and presentation guidelines.
- Cleaned and sanitized surfaces, tools and equipment.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Provided exemplary service to students, staff and visitors.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Education
Caloundra State High School
Caloundra, QLDAustralian Industry Trade College - Sunshine Coast
Maroochydore, QLDSkills
- Restaurant Operations
- Safe Food Handling
- Order Management
- Customer Service
- Skilled Upseller
- Money Handling
- Late-Night Shift Availability
- Product Merchandising
- Complaint Handling
- Retail Transactions Processing
- Loss Prevention
- Order Processing
- Inventory Tracking
- Cash Register Operation
- Safety Management
Timeline
Electrician
01.2023 - 09.2023
Fast Food Worker
Food Van
01.2022 - 11.2023
Fabricator
Lennox Facades
01.2022 - 12.2022
Retail Assistant
Lennox Facades
01.2022 - 12.2022
Volunteer
Caloundra Panthers AFL Grounds
01.2021 - 03.2022
Caloundra State High School
Australian Industry Trade College - Sunshine Coast
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