Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maddy Bertus

Murray Bridge ,SA

Summary

Highly-motivated person with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly learning new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

Bridgeport Hotel
Murray Bridge , SA
04.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

Picker Packer

Blue Lake Milling
Bordertown , SA
11.2021 - 02.2023
  • Maintained cleanliness of work area, equipment and supplies used in picking process.
  • Labeled packages accurately with destination addresses for shipping purposes.
  • Assembled boxes or other containers for packing goods prior to shipment.
  • Reported any damaged products to supervisor immediately upon discovery.
  • Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.
  • Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
  • Weighed packages to ensure they met shipping weight requirements.
  • Checked expiration dates on perishable items prior to packing them for shipment.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.

Food and Beverage Attendant

Woolshed
Bordertown , SA
08.2019 - 11.2021
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
  • Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
  • Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
  • Responded quickly to customer complaints or special requests in a professional manner.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests.
  • Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.

Education

Bachelor of Nursing -

Flinders University
Adelaide, SA
11-2026

Skills

  • Payment Processing
  • Hospitality service expertise
  • Clear and effective communication
  • Customer Service
  • Highly reliable
  • Phone orders
  • Wine Knowledge

Certification

  • RSA
  • Full drivers license
  • Police check
  • CPR certificate
  • Manual handling certificate

Timeline

Bartender

Bridgeport Hotel
04.2023 - Current

Picker Packer

Blue Lake Milling
11.2021 - 02.2023

Food and Beverage Attendant

Woolshed
08.2019 - 11.2021

Bachelor of Nursing -

Flinders University

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Maddy Bertus