Maddy Gibson
Morley ,Perth WA
Summary
Passionate about animal welfare with hands-on experience in dog daycare, wildlife rehabilitation, and customer care. I bring a strong understanding of animal behavior, safety in group environments, and client communication. I thrive in fast-paced, animal-focused workplaces where care, compassion, and responsibility are key. With a background in admin and reception, I offer a well-rounded skill set to support both animals and their humans.
Overview
10
10
years of professional experience
Work History
Animal Attendant / Senior Staff Member
Dog Daycare
05.2021 - Current
- Supervise large groups of dogs in play, ensuring safety and well-being
- Assess and monitor dog behavior, manage group dynamics, and intervene when necessary
- Performed daily cleaning tasks.
- Create and implement enrichment activities to support mental stimulation.
- Provided mentorship and guidance to new hires and junior team members.
- Managed reception area to ensure professional and welcoming experiences for all visitors.
- Communicate with clients via phone, email, and in-person
- Manage daily bookings and schedules
- Provide detailed daily reports on dog behavior and activities
- Use daycare software systems for client and pet records
Volunteer
Kanyana Wildlife Rehabilitation Centre
11.2020 - 05.2022
- Support wildlife care through feeding, cleaning, and handling native animals
- Maintain enclosures and prepare species-appropriate diets
- Assist with animal enrichment and observe behavior for signs of stress or illness
- Work closely with trained staff and follow safety protocols
HR Admin Assistant
Interchange Incorporated
05.2018 - 05.2021
- Supported recruitment of over 150 disability support workers
- Handled phone and visitor inquiries, and managed administrative tasks
- Used Salesforce and Easy Employer for data entry and record management
- Gained valuable customer service and communication skills
Check-out Operator / Deli / Stocking
Noranda IGA
01.2015 - 05.2021
- Delivered friendly and efficient customer service
- Possessed thorough familiarity with product inventory and placement.
- Maintained high hygiene standards in food handling
- Managed stock rotation and cleanliness
Education
Certificate II - Business
High School
Certificate II - Sport and Recreation
High School
Certificate II - Animal Studies
South Metropolitan TAFE
Perth, WA06.2021
Year 12 -
Morley Senior High School
10.2017
Skills
- Animal Handling & Care
- Dog Behavior Observation
- Safe Group Supervision
- Client Communication
- Reliable & Organised
- Calm Under Pressure
- Reception & Admin Experience
- Team Leadership
Software And Systems
- Pet Care & Booking Software (experience varies by provider)
- Microsoft Office Suite
References
Available upon request
Timeline
Animal Attendant / Senior Staff Member
Dog Daycare
05.2021 - Current
Volunteer
Kanyana Wildlife Rehabilitation Centre
11.2020 - 05.2022
HR Admin Assistant
Interchange Incorporated
05.2018 - 05.2021
Check-out Operator / Deli / Stocking
Noranda IGA
01.2015 - 05.2021
Certificate II - Business
High School
Certificate II - Sport and Recreation
High School
Certificate II - Animal Studies
South Metropolitan TAFE
Year 12 -
Morley Senior High School
Similar Profiles
Jessica BirkJessica Birk
Crew Member at Dog DaycareCrew Member at Dog Daycare
Brianna JordanBrianna Jordan
Manager at Dog Dayzee Dog daycare and boardingManager at Dog Dayzee Dog daycare and boarding
Luisa RojasLuisa Rojas
Customer Service/Dog Daycare Attendant at Mr Woofles Dog DayCare & Dog BoardingCustomer Service/Dog Daycare Attendant at Mr Woofles Dog DayCare & Dog Boarding
TONY TRUNG HUYNHTONY TRUNG HUYNH
Workforce Coordinator at SLB AustraliaWorkforce Coordinator at SLB Australia
Abdul-Zuhuud Abdul-RaufAbdul-Zuhuud Abdul-Rauf
Medication administration at TEEM TREASURE PTY LTDMedication administration at TEEM TREASURE PTY LTD