Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
AssistantManager

Maddy Lamb

Emerald,QLD

Summary

My name is Maddy Lamb, I am 17-years-old and currently a year 12- student attending Emerald State High School. I have previously worked for BIG W from June 2023 to September 2024 in several departments, primarily retail. I am experienced in stocking shelves, folding and sorting new merchandise items, prioritizing key areas within the store and ensuring a positive shopping experience for all customers. I am experienced in customer service, effective communication and always maintain a positive attitude in the workplace.

Overview

1
1
year of professional experience

Work History

Retail Worker

BIG W
Emerald, QLD
06.2023 - 09.2024
  • Attended training sessions conducted by supervisors regarding new products, services or changes in company policy.
  • Counted cash, made change, and stored coupons to keep track of register organization.
  • Supported other departments within the store when needed during busy periods or shortages in staff.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Computed purchases and received and processed cash or credit payment.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Completed assigned training to stay updated on important company policies and procedures.
  • Cleaned shelves, counters, and tables to maintain the organization of the store.
  • Helped customers by answering questions and locating merchandise.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Maintained a friendly, outgoing personality to promote a positive work environment and assist customers effectively.
  • Engaged with customers and recommended products based on needs and requests.

Education

Some College (No Degree) -

Emerald State High School
Emerald, QLD

Skills

  • Register operation
  • Merchandise display
  • Promotional displays
  • Customer service
  • Customer assistance
  • Time management
  • Store cleaning
  • Payment processing
  • Cash handling accuracy

Affiliations

  • Exercising effectively, maintaining a healthy balance of activities.
  • Studying or reading, ensuring I am prioritizing my school work and study.
  • Engaging with friends and activities, having healthy and active social connections.

Timeline

Retail Worker

BIG W
06.2023 - 09.2024

Some College (No Degree) -

Emerald State High School

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Maddy Lamb