Madeline McQualter
Wagga Wagga
Summary
Compassionate and dedicated Disability Support Worker at LiveBetter Community Services, skilled in daily living assistance and relationship building. Proven ability to foster trust and provide emotional support while ensuring medication organization and adherence. Committed to enhancing clients' quality of life through personalized care and targeted skill-building activities. Always eager and willing to learn.
Professional support worker skilled in delivering high-quality care and assistance to individuals with disabilities. Proven ability to create positive and inclusive environment that fosters client independence and well-being. Strong team collaborator with focus on achieving results and adapting to changing needs, while displaying empathy and patience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Disability Support Worker
LiveBetter Community Services
07.2022 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
Pharmacy Assistant
Turvey Park Pharmacy
11.2017 - 07.2022
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Verified patient information to correctly dispense medications.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
High School Diploma -
Billabong High School
Culcairn, NSW09.2017
Skills
- Daily living assistance
- Problem-solving
- Housekeeping and meal preparation
- Personal care
- Relationship building
- Documentation and reporting
- Client confidentiality
- Emotional support
- Medication organization
- Medication administration
- First aid and CPR
Certification
First aid and CPR
Working with children check
Timeline
Disability Support Worker
LiveBetter Community Services
07.2022 - Current
Pharmacy Assistant
Turvey Park Pharmacy
11.2017 - 07.2022
High School Diploma -
Billabong High School
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