Maddison Quaid
Burdell,QLD
Summary
Highly motivated individual with 10 years experience in hospitality. With light experience in Admin as a Junior Receptionist. I have developed exceptional social skills from constantly interacting with customers, the ability to work well under pressure and meet time limits in professional standards. After only having 4 months experience in Subway, I was promoted to a Supervisor role due to my excellent work ethic, quick learning and impressive performance. I was also able to complete my Certificate III in Business, I thrive when challenged and am always looking for ways to improve my knowledge and experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Educator
Green Leaves Early Learning
Townsville, QLD
01.2024 - Current
- Supervised and monitored children ensuring a safe positive learning environment
- Fostered student curiosity and interest through creative hands-on activities.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Monitored student progress and adjusted instruction to meet individual needs.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Helped students explore concepts with engaging, learning-focused activities.
Supervisor
Subway
01.2019 - 02.2023
- Applied strong leadership talents and problem-solving ability to maintain team efficiency and organize workflows.
- Opened multiple stores independently and served customers autonomously in a fast and efficient manner.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Barista
Coffee Club
08.2019 - 02.2020
- Pleasantly interacted with customers during hectic periods whilst controlling crowds with positive, efficient service.
- Worked with coffee grinders to make hot and cold coffee with focus on speed, quality and consistency.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Junior Receptionist
My Mechanic Mate
Bohle, QLD
06.2018 - 10.2018
- Responded to emails promptly and professionally.
- Answered telephones and directed calls to appropriate staff members.
- Provided exceptional customer service in a timely manner.
- Processed mail and deliveries efficiently.
- Performed light housekeeping duties including dusting furniture, vacuuming carpets.
- Assisted with data entry into various databases or spreadsheets.
- Greeted clients and visitors in a friendly and professional manner.
Education
Graduate Certificate -
Ryan Catholic College
Townsville, QLD2017
Skills
- Communication
- Quick learning
- Multi-tasking
- Active Listening
- Patience
- Cleaning and Organization
- Time Management
- Responsive
- Customer Service
- Confidence
Certification
Blue Card
Child Protection Training
Certificate III in Business
Timeline
Educator
Green Leaves Early Learning
01.2024 - Current
Barista
Coffee Club
08.2019 - 02.2020
Supervisor
Subway
01.2019 - 02.2023
Junior Receptionist
My Mechanic Mate
06.2018 - 10.2018
Graduate Certificate -
Ryan Catholic College
Blue Card
Child Protection Training
Certificate III in Business
Similar Profiles
NEELAM KHATRINEELAM KHATRI
Early Childhood Teacher at Green Leaves Early Learning CentreEarly Childhood Teacher at Green Leaves Early Learning Centre
Bree ParryBree Parry
Educator at Green Leaves Early Learning Centre Pelican WatersEducator at Green Leaves Early Learning Centre Pelican Waters
Kaitlyn HutchisonKaitlyn Hutchison
Co-Lead Educator at Green Leaves Early LearningCo-Lead Educator at Green Leaves Early Learning