Maddyson Baldan-Vine
Bigger Waters,Qld
Summary
Currently looking for part-time or casual work. I am a friendly and outgoing person who works well independently or with a team and is trying to find a job with a good work/life balance. Ideally I am looking for a flexible role with in-office and work-from-home options.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
Concentrix
Robina, Qld
10.2023 - 09.2025
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided product information and resolved service issues efficiently.
- Managed customer inquiries through various communication channels.
- Assisted customers with account management and order processing tasks.
- Collaborated with team members to enhance customer satisfaction levels.
- Maintained knowledge of product offerings to support client needs effectively.
- Escalated complex issues to appropriate departments for resolution promptly.
- Trained new representatives on company policies and procedures effectively.
Receptionist
Tuscany Stone
Molendinar
01.2022 - 10.2023
- Answered multi-line phone system efficiently and redirected calls as needed.
- Operated multi-line phone system to manage incoming calls efficiently.
- Managed appointment schedules for staff and coordinated meeting arrangements.
- Maintained a clean and organized reception area to enhance visitor experience.
Retail Assistant
IGA Runaway Bay
Runaway Bay
01.2022 - 01.2023
Retail Assistant
Cotton On
Harbour Town
01.2021 - 01.2022
Retail Assistant
Smiggle
Robina Town Centre
01.2019 - 01.2020
Retail Assistant
Hype DC
Harbour Town
01.2018 - 01.2019
Client Liaison
Supernation Wealth
Southport
01.2016 - 01.2018
Retail Assistant
Adidas
Harbour Town
01.2013 - 01.2016
Receptionist
Gullwings
Molendinar, Qld
01.2012 - 05.2014
- Answered multi-line phone system efficiently and redirected calls as needed.
- Answered multi-line phone system efficiently and redirected calls.
- Managed appointment schedules for staff and coordinated meeting arrangements.
Candy Bar Attendant
Birch Carroll & Coyle
Southport
01.2013 - 01.2014
Food & Beverage Attendant
Parkwood International
Parkwood
01.2012 - 01.2013
Education
DIPLOMA OF EVENT MANAGEMENT -
TAFE
CERTIFICATE III IN BUSINESS -
TAFE
Skills
- Customer service
- Issue resolution
- Product knowledge
- Account management
- Team collaboration
- Communication skills
- Training new staff
- Attention to detail
- Scheduling appointments
- Time management
- Follow-up management
- Task prioritization
- Positive demeanor
Timeline
Customer Service Representative
Concentrix
10.2023 - 09.2025
Receptionist
Tuscany Stone
01.2022 - 10.2023
Retail Assistant
IGA Runaway Bay
01.2022 - 01.2023
Retail Assistant
Cotton On
01.2021 - 01.2022
Retail Assistant
Smiggle
01.2019 - 01.2020
Retail Assistant
Hype DC
01.2018 - 01.2019
Client Liaison
Supernation Wealth
01.2016 - 01.2018
Retail Assistant
Adidas
01.2013 - 01.2016
Candy Bar Attendant
Birch Carroll & Coyle
01.2013 - 01.2014
Receptionist
Gullwings
01.2012 - 05.2014
Food & Beverage Attendant
Parkwood International
01.2012 - 01.2013
DIPLOMA OF EVENT MANAGEMENT -
TAFE
CERTIFICATE III IN BUSINESS -
TAFE