Madelaine Zaleski
Kimba,SA
Summary
Resourceful, enthusiastic, and hardworking individual with a diverse range of skills and abilities gained from various industries. Known for strong motivation and active participation in community events and service. Recently served as head photographer for the District Council of Kimba Australian Day celebrations and currently volunteering as Treasurer for the Kimba Districts Football and Netball Club. These roles have allowed for deeper connections with the broader community. Approach all tasks with efficiency and meticulous attention to detail, ensuring optimal outcomes for all involved. Exceptional communication skills and thrive in diverse environments. Successfully collaborated with individuals at all levels of management. Have been on Maternity leave since 2020 to care for two young children (now aged 2 and 4), eager to reenter the workforce and embark on a fulfilling lifelong career.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administration Clerk
Kimba Motor Body Repairs
2022.11 - Current
- Process insurance claims.
- Liaise with variety of insurance company's and customers.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed-up on past due payments to facilitate prompt collection of payments.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Receptionist
United Forklift and Access Solutions
2020.02 - 2020.04
- Maintain reception area in a neat and presentable manner
- Answering incoming calls for all states
- Maintain control of visitors to reception, monitoring visitors logbook and issuing visitor badges
- On and off hire contracts and transport requests
- Stationary ordering and upkeep
Service Receptionist
CMI Toyota
2018.05 - 2020.01
- Answer calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
- Managing retail service scheduling and online bookings and preparing service and repair quotes for all branded vehicles.
- Prepare retail Service Invoices.
- Daily banking duties and petty cash up keep.
- Fortnightly payroll, employee timesheets, bonuses and commission.
- Process cash and credit card payments.
- Supported sales team members by providing information about available products and services upon customers'' request.
Showroom Concierge
CMI Toyota Adelaide
2017.06 - 2018.05
- Acted as first point of contact for prospective clients and set appointments for clients with sales representatives
- Sorted, received and distributed mail correspondence between departments and personnel
- Assisted internal staff with clerical and administrative needs
- Entered daily data in computer systems and documented office activities.
Receptionist Administrative Assistant
Peter Kittle Toyota
2015.10 - 2017.03
- Collected, sorted, distributed and sent mail and packages
- Greeted incoming visitors and customers professionally
- Entered daily data in computer systems and documented office activities
- Corresponded with clients through email, telephone or postal mail
- Checked-in visitors, distributed visitor badges and managed log books to comply with security initiatives
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Answered incoming calls on high-volume, multi-line phone switchboard
- Offered appointment information updates and rescheduling to guests.
Team Member
Coles Supermarket
2015.02 - 2015.10
- Deli Department.
- Coles Clothes department.
Waitress
Kimba Gateway Hotel Motel
2014.01 - 2015.01
Team Member
Hungry Jacks
2013.01 - 2014.01
Waitress
Kimba Gateway Hotel Motel
2009.01 - 2011.01
Education
Kimba Area School
Kimba, SA2011
High School Diploma -
Faith Lutheran College
Tanunda, SA2014
Skills
- Customer Service
- Team player attitude
- Clear and effective communication
- Highly reliable
- Accounting Software Proficiency
- Bookkeeping
- Invoicing and collections
- Complaint Handling
- Problem-solving abilities
- Time Management
Certification
- Responsible Service of Alcohol
- Toyota Finance & Insurance Accreditation
Volunteer Work
Kimba Districts Football & Netball club
2024 - Treasurer
- Prepare a budget in consultation with the committee and monitor it.
- Maintain accurate and up-to-date financial accounts and records.
- Keep a proper record of all payments and monies received e.g. membership fees.
- Make sure financial reports are available and understood at committee meetings (once a month).
References
Shylie Harris
harriss@kimba.sa.gov.au
0429431864
Sarahanne Shipard
sarahanne.shipard@sa.gov.au
0422372263
Jordy McCallum
jordymccallum12@gmail.com
0477185977
Timeline
Administration Clerk
Kimba Motor Body Repairs
2022.11 - Current
Receptionist
United Forklift and Access Solutions
2020.02 - 2020.04
Service Receptionist
CMI Toyota
2018.05 - 2020.01
Showroom Concierge
CMI Toyota Adelaide
2017.06 - 2018.05
Receptionist Administrative Assistant
Peter Kittle Toyota
2015.10 - 2017.03
Team Member
Coles Supermarket
2015.02 - 2015.10
Waitress
Kimba Gateway Hotel Motel
2014.01 - 2015.01
Team Member
Hungry Jacks
2013.01 - 2014.01
Waitress
Kimba Gateway Hotel Motel
2009.01 - 2011.01
Kimba Area School
High School Diploma -
Faith Lutheran College
- Responsible Service of Alcohol
- Toyota Finance & Insurance Accreditation
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