MADELANE POYNER
Darwin,NT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Cleaner
Tropic Cleaning
10.2023 - 11.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from the premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain a professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Kitchen Hand
Fairdinkum
06.2020 - 07.2020
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
Wait Staff Member
Casuarina All Sports Club
08.2010 - 07.2011
- Waitressing duties
- Welcome and seat customers and hand them there menus
- Customer Service
- Set tables with clean linin or place mats, cutlery, crockery and glasses
- Talk to guest about the menu and drinks and recommend combinations
- In some cases promote local produce and attractions to visitors from interstate or overseas
- Serve food and drinks
- Clear tables and return dishes in kitchen area
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
Nightcliff Primary School
Teacher Aide
02.2002 - 05.2002
- Assist and participate in activities that provide physical, social, emotional and intellectual development of children in schools and preschool centre
- Prepare indoor and outdoor activities
- Assist children with their school work and reading
- Assist children individually to learn new social skills
- Assist with the preparation of teaching materials, copying and collating written or printed material
- Distribute and collect lesson materials
- Doing Errands for the teacher (Office runs)
Take Away/Shop Assistant
Yirrkala NT
03.1998 - 08.1998
- Advise Customers on goods available from the store
- Excellent Customer service Operate cash register
- Price, stack and display items for sale and keep store tidy
- Check food and items to ensure its quality
- Receive and store supplies
- Prepare food for cooking
- Clean food preparation areas and equipment
- Ensure kitchen is hygienic and functional
- Be aware of health, safety and welfare issues and practices
Northern Land Council
Nhulunbuy NT
10.1997 - 02.1998
- Administration Duties
- File papers and documents
- Operate a range of office machines such as photocopiers, computer, and faxes
- Answer telephone enquiries from callers
- Attend to visitors and assist other staff in the organisation with their enquires
- Sort and distribute incoming mail to areas and staff within the organisation and dispatch outgoing mail
- Write business letters or office memos using word processing programmes
- Increased customer satisfaction with proactive communication, timely follow-ups, and tailored service offerings.
CDEP
Yirrkala NT
01.1997 - 09.1997
- Plant and Transplant shrubs and trees
- Maintain gardens by fertilising and ensuring that they are receiving adequate water
- Maintain lawn and grass areas
- Operate and install irrigation and drainage systems
- Collect waste and load it into the bins or trucks
- Return empty domestic bins to footpaths
Education
Completed year 12 -
Nhulunbuy High School
Certificate 2 in Office Skills -
Tafe
Certificate 2 in Business -
Australian Leadership Academy
Skills
- Able to work as part of a Team as well as unsupervised
- Able to work methodically, accurately and neatly
- Neat personal appearance
- Polite and patient
- Friendly and efficient
- High customer skills
- Cultural Awareness
- Maintaining confidentiality
- Verbal and written communication
- Documentation and Recordkeeping
- Calendar coordination
- Attention to Detail
- Time Management
- Teamwork and Collaboration
References
References available upon request
Timeline
Cleaner
Tropic Cleaning
10.2023 - 11.2023
Kitchen Hand
Fairdinkum
06.2020 - 07.2020
Wait Staff Member
Casuarina All Sports Club
08.2010 - 07.2011
Nightcliff Primary School
Teacher Aide
02.2002 - 05.2002
Take Away/Shop Assistant
Yirrkala NT
03.1998 - 08.1998
Northern Land Council
Nhulunbuy NT
10.1997 - 02.1998
CDEP
Yirrkala NT
01.1997 - 09.1997
Completed year 12 -
Nhulunbuy High School
Certificate 2 in Office Skills -
Tafe
Certificate 2 in Business -
Australian Leadership Academy
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