Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Websites
References
Timeline
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Madeleine Abbs-Woodd

Melbourne ,VIC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced and dependable general worker, with a proven trackwork of retail and hospitality, often given the role of completing creative tasks - upselling, promoting products.

Overview

4
4
years of professional experience

Work History

Barista

Dovedales
Peckham , London
03.2024 - 10.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Processed customer payments using cash registers.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Worked collaboratively with team members to maintain smooth operations during busy periods.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.

Bartender

Spice Island Leisure (The Victoria Pub)
Oxford , Oxfordshire
06.2023 - 08.2023
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Effectively multitasked within fast-paced environment.
  • Provided excellent customer service during meal times.
  • Performed opening and closing side duties including cleaning tables, chairs and floors.

Sales Assistant

Montezumas Chocolate
Oxford , Oxfordshire
12.2021 - 08.2023
  • Greeted customers and provided assistance with product selection.
  • Assisted in creating displays to promote products.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Informed customers about current promotions and discounts.
  • Replenished merchandise on shelves as needed throughout the day.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Created visual concepts to communicate ideas that inspire, inform and captivate consumers.
  • Created marketing materials for upcoming events and promotions.

Waitress

Worton Kitchen Gardens
Cassington , Oxfordshire
04.2021 - 10.2021
  • Took orders for food and drinks and delivered them to guests.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Trained new employees on proper food handling procedures and safety protocols.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.

Education

Foundation Diploma - Design For Theatre, Screen And Performance

University of The Arts London
Camberwell (UK)
05-2024

A-Level Qualification - Film Studies, Sociology, Fine Art

Doverbroecks
Oxford (UK)
06-2023

Skills

  • Espresso machine operation
  • Opening and closing duties
  • Positive and professional
  • Adaptive and creative
  • Product displays
  • Friendly and outgoing
  • Problem-solving skills

Affiliations

  • creating short films
  • photography
  • fashion styling and costume design

Accomplishments

  • Art scholar during A-Levels (A* holder)
  • Drama/Art scholar during GCSEs

Languages

English
Native/ Bilingual

Websites

References

References available upon request.

Timeline

Barista

Dovedales
03.2024 - 10.2024

Bartender

Spice Island Leisure (The Victoria Pub)
06.2023 - 08.2023

Sales Assistant

Montezumas Chocolate
12.2021 - 08.2023

Waitress

Worton Kitchen Gardens
04.2021 - 10.2021

Foundation Diploma - Design For Theatre, Screen And Performance

University of The Arts London

A-Level Qualification - Film Studies, Sociology, Fine Art

Doverbroecks

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Madeleine Abbs-Woodd