Madeleine Best
Scouts Victoria
Albert Park
2027
years of professional experience
Organised professional with expertise in customer service within fast-paced environments. Managed multiple tasks effectively while ensuring high-quality service delivery. Aims to leverage skills in a new field, contributing to impactful results in catering and event coordination.
Work History
Event Catering
- Food handling - food safety certificate
- Catering school events
- Serving customers
- Money handling and management
- Prepared catering stations with utensils, linens, and serving equipment for banquet and club events.
- Maintained food safety standards by monitoring temperatures, sanitation, and proper handling procedures.
- Coordinated with kitchen staff to deliver plated meals and replenish service items during functions.
Front of House
1 Year 9 Months- Handled order preparation and serving activities to ensure accurate, timely fulfillment.
- Engaged customers, handled requests, and maintained customer service standards.
- Delivered clean, organized restrooms, waste bins, and dining area that supported guest comfort and facility readiness.
- Promoted positive working relationships within the team, fostering open communication between front of house and back of house staff members.
- Expedited order processing during peak hours by effectively communicating with the front of house team.
Youth Leader
3 Years 4 Months- Facilitated youth-led activities aligned with Scouts program goals and age-appropriate development.
- Supervised gatherings, maintaining child safety, behaviour standards, and risk-aware participation.
- Communicated clearly with parents, carers, and volunteer leaders on session details and expectations.
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behaviour.
- Planned engaging meetings, outdoor activities, and camps with volunteer support.
Education
- year 11
Skills
I have experience in food preparation Client communication
Sanitation and standards
Food presentation
Allergy awareness
My time at Hungry Jacks taught me how to deal with a wide variety of customers
especially in different situations.
I am a part of my school's student leadership team
which has given me many leadership opportunities that provide skills that I am able to use in my life.
I also volunteer as a Joey Scout leader
which has given me opportunities to lead activities
help with camps and manage stressful situations.
I am a quick and reliable worker and can pick up new skills easily and continue to use those skills in everyday life.
Interests
Music
Learning new cooking techniques and expanding my culinary skills.
Hiking
Reading
Photography
Timeline
Front of House
Hungry Jacks
01.2025 - CurrentRead More
Youth Leader
Scouts Victoria
06.2023 - CurrentRead More
Event Catering
Hospitality club
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Albert Park College
from year 11
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