Madeleine Brown
Gold Coast,Australia
Summary
Dynamic Administration Officer with extensive experience at Gold Coast Hospital and Health Service, excelling in event coordination and office administration. Proven ability to manage complex schedules and enhance operational efficiency. Strong interpersonal skills and adept in records management, ensuring compliance and confidentiality in all tasks.
Overview
12
12
years of professional experience
Work History
ADMINISTRATION OFFICER
GOLD COAST HOSPITAL AND HEALTH SERVICE (GCHHS)
10.2023 - 01.2026
- Assisted Medical Director and senior staff members with assigned tasks.
- Managed Medical Director's calendar, coordinating meetings efficiently.
- Arranged travel logistics for Medical Director, including accommodations and itineraries.
- Developed and published Doctors roster, accommodating leave requests and coverage needs.
- Onboarded rotational Doctors, preparing contracts and ensuring access to necessary applications.
- Provided secretariat support for meetings including agenda preparation and minute distribution.
- Handled reception duties for outpatient clinic, managing appointment scheduling and patient communications.
- Maintained compliance with Queensland Health and GCHHS policies and procedures.
COURSE SECRETARIAT (QUEENSLAND)
DEFINITIVE SURGICAL TRAUMA CARE (DSTC)
04.2024 - 11.2025
- Organized planning meetings between Course Directors and Coordination Team to maximize attendee availability.
- Prepared and distributed agendas and minutes for planning meetings.
- Liaised with education venue providers and Course Directors to book courses on available dates and obtain quotes.
- Secured RSVPs, dietary requirements, and accommodation needs from faculty invite list.
- Coordinated with accommodation provider to arrange rooms and parking for faculty members.
- Compared catering companies' quotes, liaising with Course Directors as necessary for selections.
- Sourced locations for course dinners, comparing quotes and collaborating with Course Directors.
- Arranged transport for faculty members and organized reimbursements post-course for incurred costs.
EXECUTIVE SUPPORT OFFICER
GOLD COAST HOSPITAL AND HEALTH SERVICE (GCHHS)
04.2023 - 09.2023
ADMINISTRATION OFFICER
GOLD COAST HOSPITAL AND HEALTH SERVICE (GCHHS)
12.2021 - 04.2022
OFFICE MANAGER
CAPRI MEDICAL CENTRE
06.2021 - 12.2021
ACTING PRACTICE MANAGER, SENIOR MEDICAL RECEPTIONIST
TEDDER AVENUE MEDICAL PRACTICE
09.2020 - 06.2021
OFFICE MANAGER, MEDICAL RECEPTIONIST
PORT CURTIS MEDICAL CENTRE
12.2013 - 08.2020
Education
Bachelor of Business & Bachelor of Design -
Griffith University
01.2026
High School Certificate -
Toolooa State High School
01.2012
Skills
- Interpersonal skills
- Time management
- Self-motivation
- Problem-solving
- Office administration
- Event coordination
- Confidentiality
- Records management
- Payroll processing
- Correspondence drafting
References
- Kim Poulter, Administration Coordinator, Surgical and Critical Care, Gold Coast Hospital and Health Service, 0483 124 730
- Dushyant Chauhan, Director and General Practitioner, Tedder Avenue Medical Practice, 0447 796 555
- Joe Hanlon, Chief Operating Officer, Gold Coast Hospital Foundation, 0459 026 664
Professional Development
- Currently Enrolled, Griffith University, Bachelor of Business & Bachelor of Design, Part time student (have obtained 40 credit points of a 320 credit point program)
- 07/01/21, Aus. Govt. Dept. of Health, Covid Vaccination Training Module 1, 2 & 3
- 11/01/17, AGPAL, 5th Edition Standards for Best Practice
Timeline
COURSE SECRETARIAT (QUEENSLAND)
DEFINITIVE SURGICAL TRAUMA CARE (DSTC)
04.2024 - 11.2025
ADMINISTRATION OFFICER
GOLD COAST HOSPITAL AND HEALTH SERVICE (GCHHS)
10.2023 - 01.2026
EXECUTIVE SUPPORT OFFICER
GOLD COAST HOSPITAL AND HEALTH SERVICE (GCHHS)
04.2023 - 09.2023
ADMINISTRATION OFFICER
GOLD COAST HOSPITAL AND HEALTH SERVICE (GCHHS)
12.2021 - 04.2022
OFFICE MANAGER
CAPRI MEDICAL CENTRE
06.2021 - 12.2021
ACTING PRACTICE MANAGER, SENIOR MEDICAL RECEPTIONIST
TEDDER AVENUE MEDICAL PRACTICE
09.2020 - 06.2021
OFFICE MANAGER, MEDICAL RECEPTIONIST
PORT CURTIS MEDICAL CENTRE
12.2013 - 08.2020
Bachelor of Business & Bachelor of Design -
Griffith University
High School Certificate -
Toolooa State High School