Madeleine Croucher
Communication Undergraduate Student
Taringa, Brisbane
Summary
Reliable and hardworking first year student successful at promoting customer satisfaction with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising and payment processing . Dedicated and dependable relationship-builder with excellent organizational skills and positive work ethic.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Kmart
02.2020 - Current
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Bartender
Spilt Milk Festival
11.2023 - 11.2023
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Served high customer volumes during special events, nights, and weekends.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
Education
Bachelor of Communication -
University of Queensland
Queensland Certificate of Education -
Variety College
11.2022
Skills
Problem-solving aptitude
undefinedTimeline
Bartender
Spilt Milk Festival
11.2023 - 11.2023
Retail Sales Associate
Kmart
02.2020 - Current
Bachelor of Communication -
University of Queensland
Queensland Certificate of Education -
Variety College
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