Madeleine Egan
Melbourne,Australia
Summary
I have over 8 years experience working with Ambulance Victoria as a qualified Advanced Life Support Paramedic preceded by a history of customer service, travel volunteering that has provided me with exceptional interpersonal skills, adaptability, understanding and resilience. Energetic and thriving on a challenge, I apply myself and am dedicated to continual development, improving my diverse skill set so that I can continue to help others. My success is based on having a strong ability to work with others, perform well autonomously as well as in teams and being an excellent communicator. I am well versed in the ability to create calm from stressful situations such as providing medical and logistical support in civilian and remote environments. I maintain constant situational awareness and scene control. I am always looking for new ways to care and support my colleagues and community, and am easily excited by opportunities to develop my skillset and challenge myself mentally and physically.
Overview
14
14
years of professional experience
Work History
Paramedic
Ambulance Victoria
06.2016 - Current
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Preserve life and provide critical care to high acuity patients in the pre-hospital setting.
- Applying Ambulance Victoria’s Clinical Practice Guidelines to extensive medical and
trauma emergencies within the metropolitan region. - Adopt a pragmatic and logical approach in situations of high pressure. Remain calm in
stressful situations and when dealing with difficult people. - Adapt to be able to work efficiently within a team and autonomously.
Bartender
The Firehouse
01.2010 - 05.2016
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Bachelor of Paramedicine - Paramedicine
Australian Catholic University
Melbourne, VIC12.2015
Victorian Certificate of Education (VCE) -
Catholic Ladies' College
Eltham, VIC12.2010
Responsible Service of Alcohol (RSA) Certificate -
Victoria Commision For Gambling And Liqour
Skills
- Excellent communication and interpersonal skills establishing trusting and effective working relationships with colleagues, staff, patients and multi-agency teams
- Tireless work ethic striving for a high standard of care and consistent clinical excellence
- Sound team leadership by example with a 'hands-on' and approachable demeanor and skilled conflict resolution
- Creating a positive and inclusive culture through compassion, empathy understanding and respect
- Able to actively listen and communicate both verbally and non-verbally with patients and colleagues, altering my approach to suit demand required of me
- Seek and utilize feedback to ensure continuous self-development
- Striving for cleanliness in both workplace and uniform presentation
Volunteering Capacity
Volunteer Program with International Volunteer Headquarters (2016)
Worked as part of a small team to provide basic health care to the rural towns of Cambodia.
Interests
- Spending time with my German Sheppard 'Koda'
- Love for all things outdoors, hiking, camping or kayaking
- Traveling around the world
- Dining in cafes and restaurants
- All kinds of music, especially live music
References
Lucinda Stowell
Acting Senior Team Manager Resevior and Health & Safety Representative
Contact Number: 0402 822 106
Email: Lucinda.Stowell@ambulance.vic.gov.au
Steve McCauley
Ambulance Victoria Team Manager
Contact Number: 0401 091 514
Email: Lilydale.teammanager@ambulance.vic.gov.au
Timeline
Paramedic
Ambulance Victoria
06.2016 - Current
Bartender
The Firehouse
01.2010 - 05.2016
Bachelor of Paramedicine - Paramedicine
Australian Catholic University
Victorian Certificate of Education (VCE) -
Catholic Ladies' College
Responsible Service of Alcohol (RSA) Certificate -
Victoria Commision For Gambling And Liqour