Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Madeleine Gunawan

Lesmurdie ,WA

Summary

Proactive and caring worker with 5 years of customer service experience, 3 years of childcare experience and 4 years of leadership experience. Former CUO of 52 Australian army cadet unit with many leadership Recognitions. An extroverted, interested and keen student with a passion for teaching and volunteering.

Overview

5
5
years of professional experience

Work History

Tutor

Ascend Tuition Center
03.2025 - Current
  • Taught year 2 to year 12 ATAR
  • Developed customized lesson plans to address individual student needs and learning styles.
  • Facilitated engaging tutoring sessions, enhancing comprehension and retention of subject material.
  • Assessed student progress through regular evaluations, adjusting strategies as necessary for improvement.
  • Mentored junior tutors, providing guidance on effective teaching techniques and classroom management.

Fairy

Freedom Fairies
10.2023 - 02.2025
  • warehouse/intake management
  • organization of equipment collection
  • Preparation and installation of stall/event spaces
  • Professional communication with major clients and event staff including companies such as Rio Tinto, Woolworths and Fortescue; as well as sport clubs such is the Dockers, Eagles and Scorchers.
  • Time management and travel in a self regulated position.
  • Maintaining fast pace and extremely high energy for long periods of time
  • Training for emergency responses, high level of awareness as working with children in public spaces
  • Volunteer work and work in rural communities such as Paraburdoo and Tom Price
  • Organizing time sheets
  • Team management and collaboration

Waitress

The Colony of Midland
02.2022 - 02.2025
  • Provided friendly and efficient service to enhance customer satisfaction.
  • Assisted in processing customer orders accurately and promptly using point-of-sale system.
  • Adapted quickly to changing situations and customer needs in fast-paced environment.
  • Participated in training sessions to improve service techniques and operational efficiency.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Kitchen Hand

Taco Maria
10.2023 - 02.2024
  • Collaborated with team members to streamline workflows, enhancing overall kitchen productivity and service speed.
  • Provided support during peak service times by efficiently managing dishwashing and waste disposal tasks to uphold service quality.
  • Supported chefs in food preparation tasks.
  • Worked efficiently in a fast paced environment.
  • Quick learning new skills through being "thrown in the deep end".
  • Learning to take a communicate clearly, concisely and confidently.

Waitress

KK Rice and Tea
01.2021 - 03.2023
  • Fast paced customer service
  • Calculating float
  • multitasking customers, dish preparation, dish washing, online/delivery orders, phone orders, hand calculating orders and all other non kitchen tasks (polishing, mopping, taking out bins etc.)
  • Trained new team members on restaurant procedures and best practices.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Bachelor’s in Human Science (neuroscience) - And Masters in Biomedicine

University of Western Australia
Perth, WA
01-2028

Skills

  • Collaboration and teamwork
  • Resilience
  • Patience and empathy
  • Problem-solving skills
  • Verbal and written communication
  • Organization and preparation
  • Adaptable nature
  • Working with children
  • Quick learning
  • Drive and Determination

Accomplishments

  • Raised $1000+ for leukleukemia throught the worlds greatest shave
  • Senior cadet of the year award
  • Dux of the junior leaders course
  • President of the cadet under officer and Warrent officer course
  • Leadership and service award
  • graduated ATAR with a score of 94.95
  • Ran lessons and organized events for 110+ cadets from ages 12-18
  • Own small business for face painting and kids entertainment

Interests

  • Music - singing
  • Rock Climbing
  • Baking
  • Drawing and Painting

Timeline

Tutor

Ascend Tuition Center
03.2025 - Current

Fairy

Freedom Fairies
10.2023 - 02.2025

Kitchen Hand

Taco Maria
10.2023 - 02.2024

Waitress

The Colony of Midland
02.2022 - 02.2025

Waitress

KK Rice and Tea
01.2021 - 03.2023

Bachelor’s in Human Science (neuroscience) - And Masters in Biomedicine

University of Western Australia

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Madeleine Gunawan