- Music - singing
- Rock Climbing
- Baking
- Drawing and Painting
Madeleine Gunawan
Lesmurdie ,WA
Summary
Proactive and caring worker with 5 years of customer service experience, 3 years of childcare experience and 4 years of leadership experience. Former CUO of 52 Australian army cadet unit with many leadership Recognitions. An extroverted, interested and keen student with a passion for teaching and volunteering.
Overview
5
5
years of professional experience
Work History
Tutor
Ascend Tuition Center
03.2025 - Current
- Taught year 2 to year 12 ATAR
- Developed customized lesson plans to address individual student needs and learning styles.
- Facilitated engaging tutoring sessions, enhancing comprehension and retention of subject material.
- Assessed student progress through regular evaluations, adjusting strategies as necessary for improvement.
- Mentored junior tutors, providing guidance on effective teaching techniques and classroom management.
Fairy
Freedom Fairies
10.2023 - 02.2025
- warehouse/intake management
- organization of equipment collection
- Preparation and installation of stall/event spaces
- Professional communication with major clients and event staff including companies such as Rio Tinto, Woolworths and Fortescue; as well as sport clubs such is the Dockers, Eagles and Scorchers.
- Time management and travel in a self regulated position.
- Maintaining fast pace and extremely high energy for long periods of time
- Training for emergency responses, high level of awareness as working with children in public spaces
- Volunteer work and work in rural communities such as Paraburdoo and Tom Price
- Organizing time sheets
- Team management and collaboration
Waitress
The Colony of Midland
02.2022 - 02.2025
- Provided friendly and efficient service to enhance customer satisfaction.
- Assisted in processing customer orders accurately and promptly using point-of-sale system.
- Adapted quickly to changing situations and customer needs in fast-paced environment.
- Participated in training sessions to improve service techniques and operational efficiency.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Kitchen Hand
Taco Maria
10.2023 - 02.2024
- Collaborated with team members to streamline workflows, enhancing overall kitchen productivity and service speed.
- Provided support during peak service times by efficiently managing dishwashing and waste disposal tasks to uphold service quality.
- Supported chefs in food preparation tasks.
- Worked efficiently in a fast paced environment.
- Quick learning new skills through being "thrown in the deep end".
- Learning to take a communicate clearly, concisely and confidently.
Waitress
KK Rice and Tea
01.2021 - 03.2023
- Fast paced customer service
- Calculating float
- multitasking customers, dish preparation, dish washing, online/delivery orders, phone orders, hand calculating orders and all other non kitchen tasks (polishing, mopping, taking out bins etc.)
- Trained new team members on restaurant procedures and best practices.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bachelor’s in Human Science (neuroscience) - And Masters in Biomedicine
University of Western Australia
Perth, WA01-2028
Skills
- Collaboration and teamwork
- Resilience
- Patience and empathy
- Problem-solving skills
- Verbal and written communication
- Organization and preparation
- Adaptable nature
- Working with children
- Quick learning
- Drive and Determination
Accomplishments
- Raised $1000+ for leukleukemia throught the worlds greatest shave
- Senior cadet of the year award
- Dux of the junior leaders course
- President of the cadet under officer and Warrent officer course
- Leadership and service award
- graduated ATAR with a score of 94.95
- Ran lessons and organized events for 110+ cadets from ages 12-18
- Own small business for face painting and kids entertainment
Interests
Timeline
Tutor
Ascend Tuition Center
03.2025 - Current
Fairy
Freedom Fairies
10.2023 - 02.2025
Kitchen Hand
Taco Maria
10.2023 - 02.2024
Waitress
The Colony of Midland
02.2022 - 02.2025
Waitress
KK Rice and Tea
01.2021 - 03.2023
Bachelor’s in Human Science (neuroscience) - And Masters in Biomedicine
University of Western Australia