Summary
Overview
Work History
Education
Skills
Interests
Availability
Timeline
Generic

Madeleine McAuliffe

Summary

Experienced with customer service, learning product knowledge and fulfilling the role of team leader, I am adept at managing cash transactions, stock deliveries and committed to maintaining high standards of store operations and brand representation, ensuring customer satisfaction and loyalty. I ensure that I always bring a positive attitude to work, arriving with enthusiasm and drive to assist customers, engage with team members and meet all targets and tasks of the day.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

Cotton On Group
09.2021 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Entrusted with managing cash transactions, performing store banking procedures, and closing the store at the end of each shift.
  • Accept and process stock deliveries.
  • Worked monthly visual merchandising (VM) shifts, includes following VM documents to remodel wall and floor layouts.
  • Assisted and led reorganising the store for upcoming promotion and sale periods.

Traineeship - Lifeguard and Cafe Assistant

BlueFit Health Club
01.2018 - 03.2019

Lifeguard

  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.

Cafe Assistant

  • Supported daily operations by performing cash handling responsibilities accurately and efficiently.
  • Maintained high standards of food safety by adhering to proper storage, preparation, and serving guidelines.
  • Maintained a positive work environment through clear communication and teamwork.

Education

Bachelor of Interior Design - Residential

Torrens University Australia
Ultimo, NSW
12-2026

Tertiary Preparation Certificate IV -

TAFE NSW - Gymea
Sydney, NSW
12-2020

St Ursula's College Kingsgrove
Sydney, NSW
12-2019

Skills

  • Confidence in customer service and assistance
  • Incorporates problem-solving procedures to resolve complications and provide customer satisfaction
  • Eagerly participates in teamwork and collaboration
  • Efficient in store opening and closing
  • Excellent time management skills allowing for reliability and punctuality
  • Stocking and receiving
  • POS system operations
  • Retail store operations
  • Brand representation
  • Policy and procedure adherence

Interests

  • Film and literature
  • Interior design and architecture; remodeling, new and bespoke designs
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Availability

Monday

  • All Day

Tuesday - Wednesday 

  • 8am - 3pm

Thursday - Sunday 

  • All Day

Timeline

Retail Sales Associate

Cotton On Group
09.2021 - Current

Traineeship - Lifeguard and Cafe Assistant

BlueFit Health Club
01.2018 - 03.2019

Bachelor of Interior Design - Residential

Torrens University Australia

Tertiary Preparation Certificate IV -

TAFE NSW - Gymea

St Ursula's College Kingsgrove
Madeleine McAuliffe