Summary
Overview
Work History
Education
Skills
Timeline
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Madeleine Meyer

Gladesville,NSW

Summary

A hardworking Client Advisor with over two years of extensive experience in retail and four years working within a customer service role. Demonstrated skills in customer communication, product knowledge, client relationships and problem solving. Ability to consistently meet and exceed sale targets.


Overview

5
5
years of professional experience

Work History

Client Advisor

Zimmermann
07.2023 - Current
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Utilized problem-solving skills to address client challenges and identify appropriate solutions.
  • Excelled in meeting sales targets and KPIs.
  • Developed and maintained strong relationships with clients to maximize satisfaction.
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
  • Completed daily logs, tracked data and managed clients' information.


Sales Assistant Team Member

David Jones
03.2022 - 07.2023
  • Increased sales by engaging with customers and identifying their specific needs.
  • Ensured store presentation met company standards, creating an inviting shopping atmosphere for customers.
  • Assisted in the training of new team members.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returns, gift cards, and receipts to customers.

Customer Service Team Member

KFC
11.2019 - 01.2022
  • Assisted in training new staff members, providing guidance on company standards.
  • Displayed effective communication and customer service skills.
  • Worked with POS system to place orders.


Education

Bachelor of Psychology - Psychology

Macquarie University
Macquarie Park, NSW
11.2024

St Scholastica's College
Glebe, NSW
12.2021

Skills

  • Client interaction
  • Product Promotion
  • Client Retention Strategies
  • Professional Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • POS systems proficiency
  • Flexible and Adaptable
  • Time Management

Timeline

Client Advisor

Zimmermann
07.2023 - Current

Sales Assistant Team Member

David Jones
03.2022 - 07.2023

Customer Service Team Member

KFC
11.2019 - 01.2022

Bachelor of Psychology - Psychology

Macquarie University

St Scholastica's College

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Madeleine Meyer