Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Madeleine Rech

Melbourne,VIC

Summary

I am a university student currently studying a Bachelor of Arts (Psychology). I have previous experience as a McDonald's Shift Supervisor and most recently have worked as OSHC educator. After completing my Bachelor degree, I do have plans on completing a Master of Teaching as I am an aspiring primary school teacher. I am passionate individual who is willing to try new things and gain new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

OSHC Educator/ Responsible Person

Oakleigh Primary School & Kindergarten
03.2023 - Current
  • Supervised and engaged children aged 5 -12 years in various activities and programs, ensuring their safety and well-being at all times.
  • Planned and implemented developmentally appropriate activities, promoting social, emotional, and intellectual growth.
  • Collaborated with other educators and management to create a nurturing and stimulating environment conducive to learning and play.
  • Monitored and maintained compliance with OSHC regulations, health, safety, and hygiene standards.
  • Communicated effectively with parents and guardians regarding children's progress and daily activities.
  • Assisted in administrative tasks such as record-keeping, attendance tracking, and program planning.
  • Acted as the primary contact for emergency situations and made critical decisions regarding the safety and well-being of children.
  • Participated in professional development opportunities to enhance skills and knowledge in childcare and education.
  • Ensured all staff members followed OSHC policies and procedures, including behaviour management and child protection protocols.

Barista

Gloria Jeans Waverley Gardens
12.2023 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with customers.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Shift Manager

McDonald's
03.2018 - 06.2023
  • Managed daily operations during assigned shifts, ensuring efficient and smooth restaurant performance.
  • Supervised a team of 10 - 50 crew members, assigning tasks and responsibilities to optimize workflow.
  • Maintained high standards of customer service, resolving issues and ensuring customer satisfaction.
  • Implemented McDonald's policies and procedures regarding food safety, cleanliness, and operational excellence.
  • Trained new crew members on job responsibilities, safety procedures, and customer service protocols.
  • Ensured compliance with health, safety, and labor regulations.
  • Handled cash transactions accurately and completed financial reports and paperwork.
  • Collaborated with management to achieve restaurant goals and objectives.

Retail Salesperson

Snooze
09.2023 - 12.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Developed strong rapport with customers and created positive impression of business.

Education

Bachelor of Arts (Psychology) -

Deakin University
Melbourne, VIC
12.2025

VCE Certificate -

Wellington Secondary College
Mulgrave, VIC

Skills

  • Childcare and early childhood education expertise
  • Safety and emergency management
  • Team leadership and staff supervision
  • Effective communication with children, parents, and colleagues
  • Program planning and implementation
  • Attention to detail and organizational skills
  • Problem-solving and decision-making in high-pressure situations

Certification

  • National Police Check – updated in April 2021
  • Working with Children's Check (WWCC) - also completed in 2021
  • HLTAID009
  • HLTAID010
  • HLTAID011
  • HLTAID012

Accomplishments

  • Awarded Crew Member of the Month in November 2018
  • March 2021
  • Attended Leadership Transitions & Advancing Your Leadership Course at McDonald's Head Office

Timeline

Barista

Gloria Jeans Waverley Gardens
12.2023 - Current

Retail Salesperson

Snooze
09.2023 - 12.2023

OSHC Educator/ Responsible Person

Oakleigh Primary School & Kindergarten
03.2023 - Current

Shift Manager

McDonald's
03.2018 - 06.2023

Bachelor of Arts (Psychology) -

Deakin University

VCE Certificate -

Wellington Secondary College
  • National Police Check – updated in April 2021
  • Working with Children's Check (WWCC) - also completed in 2021
  • HLTAID009
  • HLTAID010
  • HLTAID011
  • HLTAID012
Madeleine Rech