Experienced and highly compassionate Community Services worker, seeking a new role where I can use my well-developed social work skills for the benefit of our community, with the opportunity to grow and further develop within a team environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Pier Support Services PTY LTD
10.2023 - Current
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Drove clients safely to social activities and appointments.
Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Maintained safety with tidy, clean, and hazard-free home environments.
Child Protection
Department of Families, Fairness and Housing
07.2021 - 09.2023
Case planning, review, and management to ensure that all clients have a meaningful and effective case plan that clearly outlines goals, supports and suitable resources
Undertake risk assessments and use professional judgement to analyse suitable options
Engage with clients regarding health history, expectations, services and procedures for safety and satisfaction
Use evidence-based frameworks to perform role and investigate issues
Use standardised reporting frameworks to ensure all data is recorded correctly including documenting care solutions and plans
Collaborate with various colleagues, teams and local networks in order to deliver the best possible service for children and their families
Undertake regular training and upskilling, including
Cleaner
Asset-link Services
01.2018 - 12.2018
Duties - Commercial & industrial cleaner
Telemarketer/ Fundraising
More Media
01.2016 - 12.2016
Duties - Following script to collect donations from clients over the phone, manage complaints
Sales Consultant
Clean Energy
01.2016 - 12.2016
Duties - Canvassing clients for solar energy products, arranging appointments for setup of solar equipment
Office Administrator
Iron Mountain
01.2015 - 12.2016
Duties - Record keeping personnel, physical distribution, logistics, data entering and other office and administrator duties
Cleaner
Solidarity Cleaning Services
01.2015 - 12.2016
Duties - Commercial & industrial cleaner
Process Worker
Don KR (employed by Skilled)
01.2015 - 12.2015
Duties - ham slicing, bacon slicing, salami slicing, smallgoods packaging, manufacturing, cleaning, adhering to WHS regulations
Education
Diploma - Community Services
Bendigo Tafe
Bendigo
01.2019
Certificate IV - Community Services
01.2018
Certificate II - Hospitality
01.2014
Certificate II - Tourism and Events
01.2014
Skills
Interpersonal skills
Time Management
Service skills
Computer skills
Administration skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
Organisational skills
Ability to learn
Self-discipline
Teamwork
Support for team members
Ad-hoc activities
Certification
Current Working With Children Check (Employment)
Current NDIS Workers Screening Check
Current First Aid Certificate
Current Police Check
Driver’s License and reliable vehicle
Education Certificates
12/01/19, Diploma in Community Services, Bendigo Tafe
12/01/18, Certificate IV in Community Services
12/01/14, Certificate II in Hospitality (including Food hygiene and Barista certificate)
12/01/14, Certificate II in Tourism and Events
Skills Experience
Interpersonal skills – demonstrated when developing good relationships with clients, children, and colleagues
Time Management and Service skills – proven by successfully managing requests and ensuring all needs are met and follow ups completed in a timely manner
Competent computer and administration skills including Microsoft programs such as Word, Excel, Outlook and internet
Organisational and time management skills
Ability to learn and process new information on the job
Self-disciplined hard worker and responsible
Works well in a team or can work alone
Assist other team members with support with ad-hoc activities