Madeleine Sandlin
Sydney,NSW
Summary
Experienced Front Desk Office Administrator with a strong track record in the industry. Consistently maintains a professional appearance and demeanour while delivering high-quality work. A dependable and quick-learning team player, skilled in effective communication, organization, and problem-solving. Adaptable to changing priorities, ensuring reliable and consistent performance. Known for a confident, bubbly and positive attitude with the ability to build strong relationships with clients and colleagues.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Administrator / Team Assistant
Western Harbour Tunnel Project - ACCIONA AU & NZ
12.2024 - Current
- Boost team morale with engaging team building events and providing assistance where necessary.
- Manages executive travel expenses, processed reimbursements, and handled high volumes of calls/ emails.
- Training new staff on company policies, software and standard procedures to ensure smooth office operations.
- delivering my best support at all times. Especially during peak hours and staff shortages to ensure smooth operations.
- Demonstrating strong multitasking abilities, taking on various responsibilities, including reception duties and administrative tasks.
Receptionist
Western Harbour Tunnel Project - ACCIONA AU & NZ
03.2023 - 12.2024
- Managed guest sign in and ensured a warm welcome to all guests.
- Managed stationary / office orders to ensure the required stock was accessible at all times.
- Coordinated arrangements for executive staff; Meeting room locations, catering and coffee runs.
- Consistently maintained a friendly and approachable demeanour.
- Answered and directed high volume of incoming calls.
Beauty Therapist Apprentice
Urban Spa Macquarie
10.2022 - 01.2023
- Ability to build strong relationships with clients by providing a positive experience.
- Ability to stay on schedule while delivery high quality service.
- Cleanliness & Sanitation as a top priority at all times.
- Undertaking training and participating in demonstrations for learning purposes.
- Front desk responsibilities, welcoming clients and educating clients on beauty services available.
Waitress / Barista
Glenorie RSL Bistro Club
02.2020 - 09.2022
- Assisted guests with high quality service. Remaining positive whilst handling any difficult customers while remaining professional.
- Supported a positive, open and efficient team environment to ensure smooth operations.
- Ensured prompt service during high pressure situations whilst maintaining composure.
- Processed payments and operated cash registers with attention to detail.
- Maintained a clean and welcoming environment ensuring a positive experience.
Customer Service Cashier
Hills Hawks Football Club
02.2020 - 09.2020
Taekwondo Martial Arts Instructor
Hills District Martial Arts
02.2017 - 11.2018
Education
HLTAID009 / HLTAID010 / HLTAID011 - First Aid
St John Ambulance Australia
Sydney, NSW04-2023
Certificate II - Community Services
Ultimo Tafe NSW
Sydney, NSW02-2023
Skills
- Leadership Potential - Capable to take charge and help guide when in challenging circumstances
- Professional Appearance - Constantly well groomed while following uniform requirement's
- Clear and Effective Communication skills - Ability to inform important information clearly and confidently
- Team Oriented - Understands the importance of teamwork and works cohesively with others in a collaborative atmosphere
- Efficient and Strong Work Ethic - Ability to multitask affectively and always open to taking on additional responsibilities
- Empathy and Patience - Shows genuine understanding and compassion Always offers support and patience during challenging times
Certification
- NSW Driver's License
- First Aid Certification 2023 / 2025
- Community Services Cert II
Languages
English
Interests
Passionate about maintaining a balanced lifestyle and self development, through physical health and emotional well-being Enthusiast of fashion, style, and beauty maintenance Avid traveller with a love for exploring historical landmarks, cultural attractions, and new destinations Always eager to embrace new experiences Enjoys music, reading, and motor sports
Timeline
Office Administrator / Team Assistant
Western Harbour Tunnel Project - ACCIONA AU & NZ
12.2024 - Current
Receptionist
Western Harbour Tunnel Project - ACCIONA AU & NZ
03.2023 - 12.2024
Beauty Therapist Apprentice
Urban Spa Macquarie
10.2022 - 01.2023
Waitress / Barista
Glenorie RSL Bistro Club
02.2020 - 09.2022
Customer Service Cashier
Hills Hawks Football Club
02.2020 - 09.2020
Taekwondo Martial Arts Instructor
Hills District Martial Arts
02.2017 - 11.2018
HLTAID009 / HLTAID010 / HLTAID011 - First Aid
St John Ambulance Australia
Certificate II - Community Services
Ultimo Tafe NSW
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