Madeleine Stockwell
Morayfield
Summary
Hardworking, highly motivated professional eager to learn combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
10
10
years of professional experience
Work History
Swim Instructor
caboolture pool and fitness center
09.2024 - Current
- Teacher of swimming and water safety
- Teacher of infants and preschoolers aquatic
- Teacher of access and inclusion
- First aid
- CPR
- NDIS card
Swim Instructor
Rackley Swim school
10.2021 - 09.2024
- Teacher of swimming and water safety
- Teacher of infants and preschoolers aquatic
- Teacher of access and inclusion
- First aid
- CPR
- NDIS card
Back of house/waitress
Glengariff Historic Estate
01.2016 - 05.2020
- Prepare tables by setting up linens, silverware
- Greet and escort customers to their tables
- Present the menu and provide detailed information when asked (e.g)
- Take accurate food and drinks orders
- Communicate order details to the Kitchen Staff
- Provide excellent customer service to guests.
Education
HIGH SCHOOL CERTIFICATE -
Tullawong State High School
01.2020
CERTIFICATE II - HOSPITALITY
01.2020
CERTIFICATE II - SKILLS FOR WORK AND VOCATIONAL PATHWAYS
01.2020
RESPONSIBLE SERVICE OF ALCOHOL - undefined
01.2020
CERTIFICATE II - INFORMATION, DIGITAL MEDIA, AND TECHNOLOGY
01.2020
CERTIFICATE III - EARLY CHILDHOOD EDUCATION AND CARE
01.2020
CERTIFICATE I - HOSPITALITY
01.2018
CERTIFICATE I - INFORMATION, DIGITAL MEDIA, AND TECHNOLOGY
01.2018
Skills
- Customer service
- Reliability and punctuality
- Patience and composure
- Cash handling
- Customer complaint resolution
- Patience and empathy
- Child supervision
- Creative thinking
- Professionalism and punctuality
- Customer satisfaction
- Basic math
- Attention to detail
Timeline
Swim Instructor
caboolture pool and fitness center
09.2024 - Current
Swim Instructor
Rackley Swim school
10.2021 - 09.2024
Back of house/waitress
Glengariff Historic Estate
01.2016 - 05.2020
CERTIFICATE II - HOSPITALITY
CERTIFICATE II - SKILLS FOR WORK AND VOCATIONAL PATHWAYS
RESPONSIBLE SERVICE OF ALCOHOL - undefined
CERTIFICATE II - INFORMATION, DIGITAL MEDIA, AND TECHNOLOGY
CERTIFICATE III - EARLY CHILDHOOD EDUCATION AND CARE
CERTIFICATE I - HOSPITALITY
CERTIFICATE I - INFORMATION, DIGITAL MEDIA, AND TECHNOLOGY
HIGH SCHOOL CERTIFICATE -
Tullawong State High School
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