Madeleine Thomas
Currumbin,QLD
Summary
Driven and compassionate, recognised for adaptability and genuine interest in supporting students. Possesses foundational training in special education principles and techniques, along with strong organisational and communication skills. Dedicated to fostering inclusive and supportive learning environment to help each student achieve their potential.
Overview
12
12
years of professional experience
Work History
Housekeeper
Gwinganna Lifestyle Retreat
11.2024 - Current
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
Education Assistant, Special Needs
Blossom Years Ltd
09.2021 - 07.2023
- Participated in professional development workshops focused on special education techniques and best practices for continuous improvement as an educator.
- Maintained detailed records of student performance, behaviour incidents, attendance, and IEP goals for accurate reporting purposes.
- Evaluated student progress regularly, adjusting teaching methods and instructional materials accordingly for optimal results.
- Developed creative lesson plans featuring multisensory approaches to accommodate diverse learning styles effectively.
- Fostered positive relationships between special needs students and their general education peers through inclusive activities.
- Facilitated small group instruction to enhance individualized learning opportunities for special needs students.
- Served as a liaison between parents, teachers, administrators, and other support staff to ensure seamless service delivery for all special needs students.
- Improved communication skills by incorporating visual aids, Makaton and alternative methods in daily instruction.
- Promoted social skill development among special needs learners through targeted group activities and role-playing exercises.
- Worked alongside Occupational Therapists when creating individualised targets.
Assistant Manager
Caffe Nero
10.2012 - 12.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
No Degree - Safeguarding Children With Special Needs
Bromley Education Matters
London, United Kingdom09-2021
High School Diploma -
Marymount College
Burleigh Heads, QLD12-2011
Skills
- Patience and empathy
- Teamwork orientation
- Learning disability awareness
- Parent communication
- Lesson plan implementation
- Peer mentoring
- Autism support
- IEP goals
- Sensory processing support
- Reliability
- Self motivation
Timeline
Housekeeper
Gwinganna Lifestyle Retreat
11.2024 - Current
Education Assistant, Special Needs
Blossom Years Ltd
09.2021 - 07.2023
Assistant Manager
Caffe Nero
10.2012 - 12.2013
No Degree - Safeguarding Children With Special Needs
Bromley Education Matters
High School Diploma -
Marymount College
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