Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madelene Gotz

Hervey Bay,QLD

Summary

Motivated kitchen leader offering dedicated experience in food preparation. High standards for taste and quality with expertise maintaining profitable margins. Superior communication and leadership skills.

Prepares food, mixes ingredients and maintains clean food prep areas. In-depth knowledge of various cooking equipment. Outstanding customer service and communication skills.

Expertly works with deep fryers, grills and ovens. Experienced in managing kitchen staff, delegating tasks and preparing food according to strict health and safety standards. Excels in high-volume culinary environments.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

16
16
years of professional experience

Work History

Short Order Cook/supervisor

Ned's On The Bay
03.2022 - Current
  • Kept kitchen up to code for health and safety inspections.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe to drive quality and consistency.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maximized sales potential by properly prepping, storing, and rotating food products.
  • Interacted with customers to address kitchen-related complaints and praise.
  • Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
  • Planned order execution to simultaneously deliver items ordered together.
  • Worked closely with other kitchen staff to facilitate timely completion of orders.
  • Restocked stations and supplies during slower periods between rushes.
  • Adhered to strict food safety regulations and hygiene standards.
  • Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
  • Cleaned food preparation equipment, work areas, and counters or tables.
  • Grilled, cooked and fried foods such as, eggs, burgers.
  • Opening and closing of business.

Short Order Cook, Customer Serevice

B Creative With T
01.2021 - 01.2022
  • Customer service.
  • Kept kitchen up to code for health and safety inspections.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Prepared food items such as meats, poultry, sandwiches, quiches, pies etc.
  • Short order cooking.
  • Catering for high tea preparation.
  • Stock ordering.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Barista

Short Order Cook

Fish On Flinders
01.2018 - 12.2019
  • Kept kitchen up to code for health and safety inspections.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe to drive quality and consistency.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
  • Maximized sales potential by properly prepping, storing, and rotating food products.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared meals with special accommodations for those with allergies.
  • Interacted with customers to address kitchen-related complaints and praise.
  • Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
  • Planned order execution to simultaneously deliver items ordered together.
  • Worked closely with other kitchen staff to facilitate timely completion of orders.
  • Restocked stations and supplies during slower periods between rushes.
  • Adhered to strict food safety regulations and hygiene standards.
  • Grilled, cooked and fried foods such as burgers, fish and chips, salads, assorted breakfast dishes, bacon and eggs etc.
  • Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
  • Cleaned food preparation equipment, work areas, and counters or tables.
  • Prepared meals according to customer specifications.
  • Trained new team members on kitchen operations and safety protocols.
  • Operated and maintained grills, fryers and other cooking equipment, as well as dumping of oil deep fryer cleaning.
  • Washed, peeled and seeded fruits and vegetables to prepare for consumption.
  • Assisting with rosters.
  • Training staff.
  • Barista.
  • Money handling.
  • Supervision of staff.
  • Stock ordering.
  • Utilized problem-solving skills to address customer complaints.

Short Order Cook

Emilio's Cafe
02.2017 - 12.2018
  • Kept kitchen up to code for health and safety inspections.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe to drive quality and consistency.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maximized sales potential by properly prepping, storing, and rotating food products.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared meals with special accommodations for those with allergies.
  • Interacted with customers to address kitchen-related complaints and praise.
  • Planned order execution to simultaneously deliver items ordered together.
  • Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
  • Worked closely with other kitchen staff to facilitate timely completion of orders.
  • Restocked stations and supplies during slower periods between rushes.
  • Monitored food temperatures for proper cooking and safe consumption.
  • Adhered to strict food safety regulations and hygiene standards.
  • Grilled, cooked and fried foods, such as assorted breakfasts, eggs, bacon. assorted pies, tarts and quiches. Sandwiches, assorted salads.
  • Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
  • Cleaned food preparation equipment, work areas, and counters or tables.
  • Prepared meals according to customer specifications.
  • Operated and maintained grills, fryers and other cooking equipment.
  • Trained new team members on kitchen operations and safety protocols.
  • Checked freshness and quality of ingredients.
  • Front of house.
  • Ordering of stock.
  • Developed deep understanding of menu items and ingredients.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Utilized problem-solving skills to address customer complaints.

Short Order Cook

Gopher Cafe
05.2015 - 07.2017
  • Kept kitchen up to code for health and safety inspections.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe to drive quality and consistency.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked temperature of foods to guarantee freshness and prevent food-borne illnesses.
  • Maximized sales potential by properly prepping, storing, and rotating food products.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Prepared meals with special accommodations for those with allergies.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Interacted with customers to address kitchen-related complaints and praise.
  • Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
  • Opening and closing of cafe early hours and late afternoons.
  • Training of staff.
  • Baking of cakes, muffin's, quiches, pies, scones and pancakes for cafe.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Money handling.
  • Barista
  • Banking.
  • Front of house.

Short Order Cook/Supervisor

Fisheries On The Spit
02.2008 - 02.2015
  • Kept kitchen up to code for health and safety inspections.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe to drive quality and consistency.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
  • Maximized sales potential by properly prepping, storing, and rotating food products.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Prepared meals with special accommodations for those with allergies.
  • Interacted with customers to address kitchen-related complaints and praise.
  • Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
  • Worked closely with other kitchen staff to facilitate timely completion of orders.
  • Restocked stations and supplies during slower periods between rushes.
  • Adhered to strict food safety regulations and hygiene standards.
  • Grilled, cooked and fried foods such as fish and chips, burgers, many assorted breakfasts, bacon,eggs, french toast, pancakes, salads, assorted seafood fresh and fried.
  • Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
  • Monitored food temperatures for proper cooking and safe consumption.
  • Cleaned food preparation equipment, work areas, and counters or tables.
  • Prepared meals according to customer specifications.
  • Trained new team members on kitchen operations and safety protocols.
  • Operated and maintained grills, fryers and other cooking equipment.
  • Verified accurate portioning of food items and garnishes.
  • Followed recipes and cooking techniques for consistent results.
  • Checked freshness and quality of ingredients.
  • Washed, peeled and seeded fruits and vegetables to prepare for consumption.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Developed deep understanding of menu items and ingredients.
  • Utilized problem-solving skills to address customer complaints.
  • Used cost-saving measures to maximize profits.
  • Training of staff.
  • Customer service.
  • Supervising of 10-15 staff at one time.
  • Assisting with rosters.
  • Barista.
  • Modified recipes according to dietary requirements.

Education

High School Diploma -

Maroochydore State High School
Maroochydore, QLD
2016

Skills

  • Regulatory Guidelines
  • Baking Techniques
  • Production Standards
  • Food and Beverage Preparation
  • Customer Loyalty
  • Cleaning and Sanitation
  • Customer Needs Assessments
  • Cooking Procedures
  • Cash Register Operations
  • Order Accuracy
  • Machinery Upkeep
  • Ingredient Preparation
  • Kitchen Operations
  • Sanitize Tools
  • Safe Handling Standards
  • Delegating Tasks and Duties
  • Collaborative Relationships
  • Operate Fryer
  • Proper Food Storage
  • Hot and Cold Food Preparation
  • Bank Deposits
  • Take Orders
  • Sandwich Preparation
  • Grilling and Frying
  • Proper Storage Procedures
  • Clean Equipment
  • Restock Shelves

Timeline

Short Order Cook/supervisor

Ned's On The Bay
03.2022 - Current

Short Order Cook, Customer Serevice

B Creative With T
01.2021 - 01.2022

Short Order Cook

Fish On Flinders
01.2018 - 12.2019

Short Order Cook

Emilio's Cafe
02.2017 - 12.2018

Short Order Cook

Gopher Cafe
05.2015 - 07.2017

Short Order Cook/Supervisor

Fisheries On The Spit
02.2008 - 02.2015

High School Diploma -

Maroochydore State High School

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Madelene Gotz