Madelin McAuley

I am a customer service team member at service desk assisting customers with enquiries and purchases / returns.

I also speak to customers over the phone regarding purchases / returns.

I train other team members.

Responsible for teaching and guiding other team members how to do the job.

Use word applications to make signage and customer documents.

Prepare customer on-line orders.

Responsible for teaching children (ages 4-14) how to swim safely and confidently, focusing on developing water familiarisation, basic swimming skills and essential water knowledge. This role involves providing positive and engaging instruction, adapting to different learning styles and maintaining a safe and supportive water environment.