Madeline Arnold

· Responsible for driving and processing store sales.

· Contribute to the store by delivering great customer service, customer connection and completing.

· Represent the face of the brand.

· Provide exceptional customer service and drive store sales.

· Work well independently and in a team.

· Answered customer questions and concerns.

· Resolved issues in a timely and professional manner.

· Passionate about providing a personal, delightful, intimate, indulgent, and foremost a memorable experience for customer.

· Followed all company safety standards. Accurate and efficient management of stock

· Consistent replenishment of the shop floor to standard

· Follows process and guidelines for best practices in stock delivery, processing, and Visual Merchandising moves.

· Executes accurate store transfers.

· Lead daily operations in the stockroom and offsite stockrooms including the movement of stock throughout

· Lead & train Stock Team Members within the store.

• Greeted customers, helped locate merchandise, and suggested suitable options
• Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
• Assisted store management with general retail tasks such as merchandising displays.
• Assisted customers in locating over-the-counter products, and providing specialty advice when necessary.
• Collaborated with pharmacists to resolve any discrepancies or issues related to patients'' medications.
• Handled sensitive customer information with discretion, ensuring confidentiality of personal data at all times.

• Christmas Team Member.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.
• Helped store management meet standards of service and quality in daily operations.
• Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.