Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madeline Gill

Brisbane,QLD

Summary

Results-driven professional with a strong background in customer service, retail, and hospitality. Proven ability to exceed customer expectations through effective communication and problem-solving. Experienced in team leadership and operational excellence. Seeking to contribute dynamic skills to a customer-centric organization.

Overview

2
2
years of professional experience
1
1
Certification

Work History

DJ

Self Employed
10.2023 - Current
  • Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
  • Developed personalized branding strategies, elevating professional image and attracting a wider audience base.
  • Maintained up-to-date knowledge of music trends and popular genres to stay ahead of market demand.
  • Generated repeat business through exceptional customer service, attention to detail, and dedication to creating memorable experiences.

Bartender

Archive Beer Boutique
01.2023 - 10.2023
  • Increased customer satisfaction by providing excellent service and recommendations by knowing the bars products well.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Customer Assistant

Dan Murphy's
09.2021 - 10.2023
  • Increased sales through upselling and cross-selling products to meet customer needs.
  • Provided exceptional service by maintaining a thorough knowledge of products, services, and store policies.
  • Streamlined the checkout process for faster transactions, enhancing overall customer experience.

Education

Bachelor of Aviation -

Griffith University
Brisbane, QLD
12.2024

Diploma of Aviation- Commercial Pilots License -

Flight One
Archerfield, QLD
07.2025

Skills

  • Excellent Communication Abilities
  • Building Guest Relationships
  • POS System Operation
  • Product Merchandising
  • Customer Assistance
  • Patience and empathy
  • Conflict resolution techniques
  • Customer service excellence
  • Attention to detail
  • Invoice Management

Certification

Full Drivers Licence

Responsible Service of Alcohol

Responsible Service of Gambling

Recreational Pilots License


Timeline

DJ

Self Employed
10.2023 - Current

Bartender

Archive Beer Boutique
01.2023 - 10.2023

Customer Assistant

Dan Murphy's
09.2021 - 10.2023

Bachelor of Aviation -

Griffith University

Diploma of Aviation- Commercial Pilots License -

Flight One
Madeline Gill