Summary
Overview
Work History
Education
Skills
Career Overview
References
Timeline
Generic

Madeline Harrison

Millfield,NSW

Summary

Detail-oriented and knowledgeable Chiropractic Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.

Overview

11
11
years of professional experience

Work History

Chiropractic Assistant

Choice Chiropractic
02.2021 - Current
  • Excellent skills with use of Microsoft Word, PowerPoint, Excel Spreadsheet etc
  • Daily, weekly and monthly banking
  • End of month filing, checking and reconciliation to ensure accuracy and identifying and resolve any issues
  • Stock ordering and stock rotation
  • Manage customer complaints and providing a resolution as soon as possible for business or customer
  • Presenting outstanding customer service daily to ensure customer satisfaction is always exceeded the expected level through high energy and enthusiasm about the business and individual role
  • Manage Work Cover claims / invoicing
  • Reconcile daily invoices with attention to detail
  • Creating invoices and follow to ensure payments are made
  • Assisting Chiropractors with notes and all level of report creation
  • Provide a safe and happy workplace for all employees and ensure that policies and procedures are always followed
  • Work collaboratively with all internal and external stakeholders utilising clear communication and meeting deadlines set whilst balancing all stakeholder needs
  • Keep up to date with all legislative and local office changes and adapt where necessary.

Business Admin Trainee

Roadhound Electronics
08.2018 - 02.2021
  • Excellent skills with the use of Microsoft word, PowerPoint, excel spreadsheet, etc
  • Main phone operator for repair dealing with enquires from customers, stores, and manufactures directly e.g
  • Samsung, Aspera
  • Presenting outstanding customer service daily
  • Provide a safe and happy workplace for all employees
  • Interacting over the phone and via email with customers, stores and businesses proving information and updates about their phone repairs
  • Manage customer complaints and providing a resolution as soon as possible for the business or customer.

Department Manager

Target Australia- Greenhills
10.2017 - 08.2018
  • Presenting outstanding customer service daily to ensure customer satisfaction is always exceeded the expected level through high energy and enthusiasm about the business and individual role
  • Providing an enthusiastic environment for all team members through teamwork, respect and a positive energetic attitude
  • Accountable for a safe workplace for myself other team members and customers by ensuring daily safety is being performed and correct procedures are being taken
  • Customers served efficiently and in a timely manner to ensure the expectations of the customer are met
  • Above Expectations fulfilment of all components of position description
  • Have a safety-first positive attitude towards everyday tasks
  • Inspire team members to safely work within any work environment
  • Excellent experience with payroll
  • Manage customer complaints.

Customer Sales Assistant Permanent Part – time

Target Australia
02.2013 - 10.2017
  • Outstanding customer service
  • Highly professional phone manner taking customer calls
  • Handle cash and credit card transactions in a timely and efficient manner
  • Tidy shop floor
  • Unload stock
  • Meet the daily profit targets for the store by upselling certain items and deals.

Education

Skills

  • Highly organised with ability to manage self and produce work within designated time frames
  • Approachable with strong interpersonal skill and ability to work collaboratively and negotiate with internal and external stakeholders
  • Analytically minded with ability to problem solve and derive outcomes
  • Ability to work within Business guidelines, policies and procedures and managing resources effectively
  • Advanced computer skills including Microsoft Office and internal databases where skills are transferable
  • Flexible and responsive to change in workplace and quick to adapt and learn new systems and procedures
  • Ability to work within Business guidelines whilst ensuring customer service is priority and best outcome for both client and organisation is reached

Career Overview

I have extensive experience in a variety of customer focused positions, where I have been a dedicated and reliable employee. I ensure that I look for opportunities to learn from feedback and develop and apply new skills that I establish through day to day learnings. I pride myself on my communication skills and have demonstrated my effectiveness, by way of strong working relationships with my professional colleagues, team members, clients, internal and external Stakeholder. I’m a dedicated, honest and hardworking individual who always acts with integrity and enthusiasm towards new challenges.

References

Monique Smith

0423959363

Moniques11@live.com

Department of Education 



Timeline

Chiropractic Assistant

Choice Chiropractic
02.2021 - Current

Business Admin Trainee

Roadhound Electronics
08.2018 - 02.2021

Department Manager

Target Australia- Greenhills
10.2017 - 08.2018

Customer Sales Assistant Permanent Part – time

Target Australia
02.2013 - 10.2017

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Madeline Harrison