Madeline Hebbe
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Owner
Lux Hair By Maddi
07.2019 - Current
- Hair Stylist
- All aspects of hair colouring and styling.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Senior Hairdresser
Pentons Hair Salon
06.2017 - 11.2018
- Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
- Increased salon revenue through upselling additional services and retail product sales.
- Mentored junior stylists, improving their technical skills and customer service abilities.
- Streamlined appointment scheduling and client communication to maximize efficiency in salon operations.
Senior Hairdresser
Heavenly Hair Designs
05.2016 - 06.2017
- Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
- Increased salon revenue through upselling additional services and retail product sales.
- Mentored junior stylists, improving their technical skills and customer service abilities.
- Streamlined appointment scheduling and client communication to maximize efficiency in salon operations.
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
Apprentice Hairdresser
Tre Bella Hair And Beauty
02.2013 - 04.2016
- Enhanced client satisfaction by providing high-quality haircuts, colour services, and styling techniques.
- Assisted senior hairdressers in complex tasks, ensuring smooth salon operations and timely service delivery.
- Developed strong relationships with clients through excellent communication and customer service skills.
- Gained proficiency in various colouring techniques, including balayage, ombre, highlights, and lowlights.
- Attended professional development workshops to stay current on industry trends and advanced styling techniques.
Wait Staff Member
Miller Park Bowling Club
11.2009 - 11.2012
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanour.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
Education
Certificate III - Hairstyling
Tafe Tighes Hill
Tighes Hill02.2016
High School Diploma -
Singleton High School
Singleton, NSW09.2012
Skills
- Budget Administration
- Administrative Oversight
- Client consultation
- Appointment Scheduling
- Social Media Promotion
- Sales expertise
- Workspace Organization
- Relationship Building
- Customer Consultation
- Appointment Coordination
- Outstanding client retention
- Clear Communication
Timeline
Owner
Lux Hair By Maddi
07.2019 - Current
Senior Hairdresser
Pentons Hair Salon
06.2017 - 11.2018
Senior Hairdresser
Heavenly Hair Designs
05.2016 - 06.2017
Apprentice Hairdresser
Tre Bella Hair And Beauty
02.2013 - 04.2016
Wait Staff Member
Miller Park Bowling Club
11.2009 - 11.2012
Certificate III - Hairstyling
Tafe Tighes Hill
High School Diploma -
Singleton High School
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