Summary
Overview
Work History
Education
Skills
Content
Timeline
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Madeline Lowe

Edgeworth,NSW

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision making skills and sound judgment to positively impact company success. Dedicated to applying training,
monitoring and morale-building abilities to enhance employee engagement and boost performance.
Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and encourage self growth.

Overview

15
15
years of professional experience

Work History

Bakery Manager

Woolworths
10.2022 - Current
  • Merchandise bakery displays to showcase products to drive sales.
  • Maintained and controlled inventory of baked goods.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
  • Maintained focus during busy times and delegated tasks to team to keep business running smoothly.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
  • Maintained clean, adequately stocked, and organized department by streamlining daily operations and introducing new procedures.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Established and maintained relationships with suppliers/vendors.
  • Conducted team training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
  • Implemented streamlined ordering systems that ensured accuracy in fulfilling customer requests promptly while reducing wait time during busy periods.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Fostered a positive work environment through regular team-building activities and open communication, resulting in higher employee morale and overall job satisfaction.
  • Applied effective time management techniques to meet tight deadlines.

Bakery Assistant Manager

Woolworths
09.2021 - 10.2022


  • Supported department manager resulting in smooth operation within the department.
  • Verified functionality and code compliance of bakery equipment and utensils for optimal customer protection.
  • Guaranteed all baked goods were cooked according to
    customers tastes and needs.
  • Developed and nurtured lasting relationships with clients through
    dedicated assistance, issue resolution and active listening.
  • Stock dating and merchandising.
  • Product packing and labelling.
  • Food safety compliance.
  • Stock and ingredients ordering.
  • Promotional planning.

Nightfall -Assistant Manager

Woolworths
06.2019 - 09.2021
  • Managed time efficiently in order to complete all tasks within
    deadlines.
  • Gained leadership skills by managing shifts from start to finish.
  • Learned and adapted quickly to new department processes.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Worked well in a team setting, providing support and guidance.
  • Successfully unloading and loading trucks by operating an electric pallet jack.
  • Used critical thinking to break down problems, evaluate solutions
    and make decisions.
  • Worked effectively in fast-paced environments.
    Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Splitting load efficiently and effectively for maximum productivity.
  • Implemented team incentive to drive productivity and boost team morale
  • Delegated tasks to team members playing to their strengths.
  • Maintained a clean and safe working environment ensuring all team members follow that example.

Sales Assistant

EB Games
09.2011 - 01.2012
  • Informed customers of promotions to increase sales productivity and volume.
  • Helped customers locate products and checked store system for merchandise at other stores.
  • Maintained knowledge of current games.
    Greeted customers and offered assistance with selection, finding accessories and completing purchases.
  • Contributed to team objectives in fast-paced environment.
  • Assisted in game launches and seasonal events.

Shift Manager

Mcdonalds
11.2008 - 12.2009
  • Assigned tasks to employees and oversaw opening and closing of restaurant.
  • Handled escalated customer concerns with speed and
    knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Monitored employee food handling, safety and uniform
    requirements.
  • Oversaw food preparation and monitored safety protocols.
  • Motivated staff to perform at peak efficiency and quality.

Education

High School Certificate -

Swansea High School
11.2004

Skills

  • Customer service
  • Merchandising
  • Attention to detail
  • Food production knowledge
  • Ability to work under pressure
  • Sound inventory management
  • Clear team communication

Content

As an ambitious professional with leadership proficiency and Bakery manager experience I was both thrilled and scared to learn about the Bakery Manager position opening. I have put extensive thought into my decision to apply for this role and despite fear, I believe that my professional background, experience and industrialist drive makes me an ideal candidate to fill this position. I have spent the past 18 months fulfilling this role at Swansea Woolworths, in that time i have thrived and had a positive impact on the department store and my peers. I have successfully completed seasonal periods, store and community events,  learning so much along the way and always excited and eager to learn more ! I honestly believe that this job is what I was meant to do. It's the perfect match for my skills, experience and interests. I believe I have consistently shown growth and maintained eagerness to continue to grow.  I thrive in high-pressure and fast-paced situations, striving for positive results by applying my staff supervision and customer service abilities. My team-building and customer service talents have also supported my professional growth. When reviewing my resume, you might notice a gap in employment. My absence is due to me taking time to care for my children. My child-rearing experience has enhanced my talents in leadership, teamwork, determination, and prioritization as I managed multiple schedules, trained others, enforced rules and provided around-the-clock care. 

Thank you for your time and consideration of my application.

Timeline

Bakery Manager

Woolworths
10.2022 - Current

Bakery Assistant Manager

Woolworths
09.2021 - 10.2022

Nightfall -Assistant Manager

Woolworths
06.2019 - 09.2021

Sales Assistant

EB Games
09.2011 - 01.2012

Shift Manager

Mcdonalds
11.2008 - 12.2009

High School Certificate -

Swansea High School

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Madeline Lowe