Summary
Overview
Work History
Education
Skills
References
Timeline
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Madeline Pacher

Madeline Pacher

Wagga Wagga,NSW

Summary

I am a proven sales assistant with a track record of enhancing customer satisfaction and exceeding sales targets at Athlete's Foot. Demonstrating skills in cash handling and exceptional customer service helping customers find the products and services that they need.

Working effectively with my team to maintain a professional appearance and guest engagement, contributing significantly to business growth.

I have a very engaging personality and flexible approach, I am upbeat and friendly, committed to providing excellent customer service. Always organised, detail-oriented, and empathetic to customer needs.

Overview

1
1
year of professional experience

Work History

Sales Assistant

Athlete's Foot
10.2023 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.

Waitress

Hide Steak and Bar
04.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Bachelor of Science - Equine Science

Charles Sturt University
Wagga Wagga, NSW

Skills

  • Cash Handling
  • Goal-Oriented
  • Stock management
  • Sales expertise
  • Cash Register Operation
  • Complex Problem-Solving
  • Processing payments
  • Opening and closing procedures
  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Professional Appearance

References

Odessa Heath

Manager at hide steak and bar.

Ph: 0447232217

Odessamoloney13@gmail.com


John Wells

Managing Director Ausfab Plastics

Ph: 03 9466 4422

Timeline

Sales Assistant

Athlete's Foot
10.2023 - Current

Waitress

Hide Steak and Bar
04.2023 - Current

Bachelor of Science - Equine Science

Charles Sturt University
Madeline Pacher