Madeline Paton
Gundagai,New South Wales
Summary
As a dedicated and results-driven individual with over 10 years of diverse experience in the customer service and hospitality industry. I am confident in my abilities to contribute to any team. My reliability and strong communication skills make me an asset in any work environment. I am always eager to learn and improve, and I have demonstrated my ability to adapt to new situations. I am passionate about expanding my knowledge and developing new skills and bring these to any new opportunity.
I bring a positive energy and enthusiasm to the work environment and can work effectively as an individual and also within a team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Been Accounting
08.2016 - 01.2018
- Maintain a clean workplace/Basic cleaning duties, Manage accounts, Send and receive emails from clients, Database entry, Answer phone, Taking and receiving messages, Greeting clients, Mail errands, Banking, Make appointments, General filing duties
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Cook Kitchen hand and Waitress
Tj’s Diner
02.2015 - 01.2016
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Managed opening and closing shift kitchen tasks.
Waitress and Kitchen assistant
The Royal Hotel
01.2012 - 11.2012
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Cleaned and organized kitchen stations to promote team efficiency.
Waitress Duties
Gundagai District Service Club - Chinese Restaurant
01.2012 - 05.2012
- Take restaurant reservations and welcome and seat customers and hand menus to them
- Make up bills and present them to customers
- Wash and clean utensils and dishes and make sure they are stored appropriately
- Set tables with clean linen and cutlery
- Answering phones and provides assistance to all customers
- Maintaining a clean and organised workplace
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Waitress and Kitchen assistant
Star Hotel
03.2011 - 12.2011
- Prepared kitchen for functions including; Football presentations, Birthday parties etc
- Clean food preparation equipment, other kitchen tools, floors and other area
- Handle, sort, store and distribute food items
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed recipes and chef instructions to prepare food correctly.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
Counterwork
McDonalds
01.2007 - 12.2009
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Education
Gundagai High School
Skills
- Enjoy working with people
- A helpful, courteous manner
- Neat personal appearance
- Good communication skills
- Able to deal accurately with money and (EFPTOS MACHINES)
- Trustworthy and reliable
- Confident to learn
- Willing to take on tasks
- Familiar with MYOB and Payroll
- Customer Service
- Data Entry
- Computer Skills
Personal Information
Date of Birth: 09/28/94
References
- Alana Martin, Supervisor- Park View on Sheridan Gundagai, 0434363421
- Trish Owen, Supervisor - Been Accounting, 0424995549
- Jennifer Isaak, Co-worker at JK Catering, 0413948960
Certification
Certificate III in Business and Administration
Timeline
Administrative Assistant
Been Accounting
08.2016 - 01.2018
Cook Kitchen hand and Waitress
Tj’s Diner
02.2015 - 01.2016
Waitress and Kitchen assistant
The Royal Hotel
01.2012 - 11.2012
Waitress Duties
Gundagai District Service Club - Chinese Restaurant
01.2012 - 05.2012
Waitress and Kitchen assistant
Star Hotel
03.2011 - 12.2011
Counterwork
McDonalds
01.2007 - 12.2009
Gundagai High School
Similar Profiles
Joshua GlinesJoshua Glines
Tax Accountant at Harrison Tax & Accounting/Elcor Tax & AccountingTax Accountant at Harrison Tax & Accounting/Elcor Tax & Accounting
JIORDACHE RAMOSJIORDACHE RAMOS
Accounting Staff at 4th Field Accounting Unit, Accounting Service Philippine ArmyAccounting Staff at 4th Field Accounting Unit, Accounting Service Philippine Army
Solomon Olusegun OmidijiSolomon Olusegun Omidiji
Financial Systems Data Analyst at Avicenna Accounting Automation (Public Accounting), Inc.Financial Systems Data Analyst at Avicenna Accounting Automation (Public Accounting), Inc.
Erin KingwillErin Kingwill
Classroom Teacher at McAuley Catholic CollegeClassroom Teacher at McAuley Catholic College
John WescombeJohn Wescombe
Sandblaster and Labour at Rural GalvanizingSandblaster and Labour at Rural Galvanizing