Madeline Watson
Berkeley Vale,NSW
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Surf Cafe
05.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during busy periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Volunteer
Central Coast Family Support Services
09.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Enhanced effectiveness of local nonprofit organisation by providing ongoing volunteer support.
- Supported underprivileged families with essential services such as food distribution.
Shift Leader
Coles
02.2021 - 05.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Kitchen Hand
Julies Place
07.2020 - 10.2022
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Assisted vocational courses to adults in group setting.
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Time Management
- Team Leadership
- Customer Service
- Adaptability
Certification
- Responsible Service of Alcohol (RSA)
- First Aid training
- Cert III in hospitality
- Working with children check
- National police check
References
Marie Leadbitter
Greenpoint community centre manager
- 0401831455
Renee Hubbard
Julies Place manager
- 0423861900
Availability
- Weekdays 1630 - 0500
Unavailable tuesdays
- Weekends 1700 - 0500
Timeline
Barista
Surf Cafe
05.2024 - Current
Volunteer
Central Coast Family Support Services
09.2022 - Current
Shift Leader
Coles
02.2021 - 05.2024
Kitchen Hand
Julies Place
07.2020 - 10.2022
- Responsible Service of Alcohol (RSA)
- First Aid training
- Cert III in hospitality
- Working with children check
- National police check
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