Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Madeline Wicks

Hobart,TAS

Summary

Highly effective student committed to learning and developing skills in Business and Accounting and making a positive team contribution. Self-directed and energetic with superior performance in both independent or collaborative environments. Organised and very dependable candidate successful at managing multiple priorities with a positive attitude and delivery focus. Willingness to take on added responsibilities to meet team goals and customer needs. Known for thoroughness, accuracy, organisation andefficiency and for clear and calm communication in difficult situations.

Overview

6
6
years of professional experience

Work History

Undergraduate Accountant

WLF Accounting & Advisory
02.2025 - Current
  • Maintained strict confidentiality concerning company finances while adhering to all ethical standards and accounting principles.
  • Prepared accurate tax returns for clients, ensuring timely submissions.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Analysed problems and worked with teams to develop solutions.
  • Developed organisational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Participated in all undergraduate trainings to gain knowledge.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.

Hockey Umpire

Hockey Tasmania
03.2020 - 02.2025
  • Ensure efficient game flow by promptly making decisions on penalties and violations.
  • Enhance game fairness by consistently enforcing hockey rules and regulations.
  • Contribute to an enjoyable spectator experience with fair play enforcement and timely decision-making during matches.
  • Promote safety in gameplay by monitoring players' adherence to equipment and safety standards.
  • Improve team performance with clear communication of rulings and explanations.
  • Adapt quickly to unforeseen circumstances within games requiring swift rule enforcement or decision-making, maintaining fairness and game momentum.
  • Collaborate with fellow umpires for consistent application of rules across all matches.
  • Provide mentorship to new umpires entering the field through shadowing opportunities and sharing guidance during matches.
  • Manage challenging situations effectively while balancing diplomacy with decisiveness when addressing coaches or players during contentious moments.
  • Manage conflict resolution among players, coaches, and fans, maintaining a respectful environment.

Receptionist

The Dog Clinic
04.2024 - 01.2025
  • Greet incoming visitors and customers professionally and provide friendly, knowledgeable
  • assistance.
  • Confirm appointments, communicate with clients, and update client records.
  • Answer phone promptly and direct incoming calls to correct offices.
  • Keep reception area clean and neat to give visitors positive first impression.
  • Handle cash transactions and maintain sales and payments records accurately.
  • Streamline front desk operations for increased efficiency by effectively managing phone
  • calls, emails, and walk-in clients.
  • Resolve customer problems and complaints.
  • Demonstrate strong multitasking abilities while managing numerous tasks simultaneously
  • under tight deadlines.

Hockey Coach

Derwent Hockey
01.2019 - 12.2023
  • Establish a strong, cohesive team culture by fostering open communication and promoting teamwork among players.
  • Promote sportsmanship among players by modelling respectful behaviour toward opponents and officials at all times.
  • Increase player skill levels through individual coaching sessions tailored to their strengths and weaknesses.
  • Develop training methods to build skills for different ages and ability levels.
  • Maintain a safe training environment by enforcing strict adherence to safety protocols during practices and games.


Education

St Michael's Collegiate School
Hobart
12-2024

Skills

  • Organisation skills
  • Time Management
  • Telephone skills
  • Verbal communication
  • Customer/Client relations
  • Professional Demeanour
  • Project Management
  • Teamwork
  • Problem-Solving
  • Attention to Detail
  • Conflict Resolution
  • Performance Improvement
  • Problem-Solving
  • Attention to Detail
  • Conflict Resolution
  • Performance Improvement
  • Problem-Solving
  • Attention to Detail
  • Conflict Resolution
  • Performance Improvement
  • Problem-Solving
  • Attention to Detail
  • Conflict Resolution
  • Performance Improvement

Accomplishments

  • Deputy Head Prefect Year 12 2024
  • Gold Commendation Certificate 2024
  • Spirit Captain Year 11 2023
  • Sport Captain - Hockey 2023
  • Angels' Prize for Application and School Spirit (attained in Year 8 and Year 10)
  • Collegiate Prize for Compassion in Year 11
  • The Senior School - Roseanne, Malcolm

Timeline

Undergraduate Accountant

WLF Accounting & Advisory
02.2025 - Current

Receptionist

The Dog Clinic
04.2024 - 01.2025

Hockey Umpire

Hockey Tasmania
03.2020 - 02.2025

Hockey Coach

Derwent Hockey
01.2019 - 12.2023

St Michael's Collegiate School

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Madeline Wicks