Madelyn Green
Boronia,Victoria
Summary
Motivated Assistant known for successfully overseeing itineraries and alleviating issues associated with complex service delivery. Promoting Friendly Customer Service and organizational skills. Known for resourcefulness and solutions-oriented problem-solving. Having completed a Bachelor in Music Business, Madelyn has a deep understanding of the current practices and market conditions.
Overview
5
5
years of professional experience
Work History
House Manager
Great Ocean Stays
Ocean Grove, VIC
01.2023 - 09.2023
- Monitored service provider performance to ensure quality of services delivered.
- Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
- Organized and maintained household inventory records, including supplies and equipment.
- Coordinated with outside contractors on all renovations or remodeling projects.
- Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
APS5 Consultant
NDIS
Geelong, VIC
02.2022 - 02.2023
- Conducted research and analysis of market trends, customer behaviors, and competitive landscape.
- Assisted in developing new methods for data collection and analysis techniques.
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Maintained strong relationships with key stakeholders throughout the duration of the project lifecycle.
Personal Assistant to the Owner
Great Ocean Stays
Ocean Grove, VIC
01.2019 - 07.2022
- Maintained an up-to-date knowledge of industry trends, seasonal promotions and available products.
- Provided customers with detailed information about travel destinations and packages.
- Organized filing systems and databases to store data related to the Owner's business activities.
- Assisted in developing strategies to improve efficiency and productivity of business operations.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
Education
Bachelor of Arts - Entertainment Management
Collarts
Melbourne, VICDegree - Audio Engineering
Abbey Road Institute
Melbourne, VICSkills
- Customer Consulting and conflict resolution
- Friendly and Approachable
- Proven SLA Delivery
- Relationship Management and Client Networking
- Itinerary Planning and Schedule Management
- Microsoft Office Suite
Accomplishments
- Awarded Leadership position at Great Ocean Stays
- 50km walk to raise money for villages in Guatemala
- Traveled to 20 countries
- Cert IV in Disability care and over 8 years of experience within the healthcare field.
Affiliations
- Spanish and Moroccan Arabic language lessons
- Guitar, Piano and Singing
References
Director and Manager of Great Ocean Stays
- Christine Smith - 0403 515 605
Manager of NDIS Branch
- Danielle Belousoff - 0400 864 580
Timeline
House Manager
Great Ocean Stays
01.2023 - 09.2023
APS5 Consultant
NDIS
02.2022 - 02.2023
Personal Assistant to the Owner
Great Ocean Stays
01.2019 - 07.2022
Bachelor of Arts - Entertainment Management
Collarts
Degree - Audio Engineering
Abbey Road Institute
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