Madhan Pradhan
Summary
High level of energy and ready to bring my fresh perspective to new opportunity's as recent graduate with a Bachelor of Commerce degree, double majoring in Marketing and Management. My education has equipped me with a solid foundation in both marketing strategies and effective management principles. Now, I am actively pursuing an opportunity with a supportive employer where I can leverage the knowledge and capability acquired during my education. I see myself as someone who enjoys connecting with people, excels in teamwork, and is committed to bringing positive energy to your team.
Overview
1
1
years of professional experience
Work History
Restaurant Team Member
Nepalese And Indian Restaurant
04.2023 - 11.2023
In my role at a small family-owned restaurant, I had full responsibility for overseeing the entire establishment. While working 20 hours a week during my BCOM studies, I worked with a team of 2-3 staff members in both the kitchen and front of house. Key responsibilities included:
- Opening and closing the restaurant
- Updating the website and online order application (Menu Log)
- Facilitating communication between the kitchen and front-of-house staff
- Worked closely with restaurant owner to develop and implement marketing initiatives.
Conference Assistant
West Plaza Hotel
04.2022 - 10.2022
As a Conference Assistant, I played a crucial role in bridging communication across various departments including, Conference, Restaurant, Bar and Reception. My commitment and team work were acknowledged through bonuses and a pay raise from the managers.
- Facilitated communication among teams responsible for handling, catering, audio-visual, and room setup to meet guest requirements.
- Oversaw daily tasks including mail, banking procedures, and room checks.
- Delivered luggage and messages to guest rooms for a seamless guest experience.
- Conducted audits of the till and performed cash-up duties to ensure financial accuracy.
Check Out Key Holder
New World Wellington Thorndon
03.2021 - 12.2021
In my part-time role as a supermarket checkout key holder, where I worked 25 hours a week while pursuing my BCOM degree. I consistently ensured friendly and efficient customer service, handling challenging situations with ease. I was responsible for various tasks, including:
- Opening and closing the supermarket
- Approval of alcohol sales
- Management of self-checkout
- Providing service to customers and adhering to outlined steps of service
Education
Bachelor of Commerce - Marketing & Management
Victoria University of Wellington
Wellington, WGN12.2023
NCEA 1,2 & 3 -
Nelson College
Nelson NSN11.2020
Level 2 & 3 Certificate - Civil Infrastructure
NMIT
Nelson NSN11.2020
Timeline
Restaurant Team Member
Nepalese And Indian Restaurant
04.2023 - 11.2023
Conference Assistant
West Plaza Hotel
04.2022 - 10.2022
Check Out Key Holder
New World Wellington Thorndon
03.2021 - 12.2021
Bachelor of Commerce - Marketing & Management
Victoria University of Wellington
NCEA 1,2 & 3 -
Nelson College
Level 2 & 3 Certificate - Civil Infrastructure
NMIT
Projects
University Campaign
Victoria University of Wellington, 2023
- Worked on developing new marketing strategies to increase University enrolment.
Gym Buddy Service
Victoria University of Wellington, 2022
- To reach a wider audiences I developed a Gym Service website & Landing pages using RocketSpark.
Gardening Website
Victoria University of Wellington 2021
- Developed a gardening website to showcase our voluntary services we provide using HTML, CSS and JAVA scripts.
REFEREES AVAILABLE ON REQUEST
Skills
Effective Communication:
- Written & Verbal Communication
Project Management:
- Task Coordination
- Deadline Management
- Team Collaboration
Problem-solving:
- Address customer issues efficiently and effectively.
- Critical thinking to offer timely and satisfactory resolutions.
Market Research:
- Conducting thorough market research to identify trends, opportunities, and consumer behaviour.
Activities
YouTube Editing
Personal Time, Feb 2020 - Current
Actively involved in creating and editing YouTube videos during my free time, collaborating with diverse individuals to craft engaging content.
- Upload weekly content
- Connect with viwers and respond to
their comments - Devlope and manage social media
platforms
Youth Multi Culture Organisation
NZ Immigration Association Inc, Oct 2020 - Aug 2021
- I attended weekly meetings for new ideas to improve our community.
- Translate with English for new arrivals and arrange transportation
- Help new arrivals settle in the new environment
Gym Buddy Service
Nelson Boys College, Mar 2019 - Aug 2029
My team and I contributed to the Nelson community by volunteering for tasks like gardening, firewood stacking, and lifting. Giving back and making a positive impact in the community. We received donations to fund our project.
Personal Time, Oct 2019 - Oct 2019
Voluntarily shared our fitness and weightlifting expertise with the Nelson Community. Founded a weekly outdoor gym with the assistance of our college to provide fitness training and support to individuals, driven by our passion for fitness and helping others.