Fashion & Styling Camping & Outdoor Activities Fitness & Gym
Madhan Pradhan
Cranbourne,VIC
Summary
Passionate and customer-focused professional with hands-on experience in retail sales, fashion styling, and hospitality. Skilled in creating personalized shopping experiences, staying up-to-date with current fashion trends, and delivering exceptional customer service. Proven ability to drive sales through styling advice, product knowledge, and engaging displays. Highly adaptable, organized, and motivated to thrive in fast-paced retail environments.
Overview
4
4
years of professional experience
Work History
Conference Assistant
West Plaza Hotel
04.2023 - 12.2024
- Delivered high-quality service during events, ensuring all client requirements were met promptly.
- Supported multiple departments (bar, restaurant, events), showcasing adaptability in a fast-paced environment.
- Coordinated room setups and maintained cleanliness and presentation to brand standards.
- Assisted with customer inquiries and resolved issues effectively.
Check Out Supervisor
New World Wellington Thorndon
03.2021 - 01.2023
- Provided excellent customer service at checkout and assisted customers with product queries.
- Processed cash and EFTPOS transactions accurately, maintaining till balance at all times.
- Assisted with stock replenishment and ensured promotional displays were visually appealing.
- Trained new staff on checkout procedures and customer service standards.
Customer Service Assistant (Volunteer)
Red Cross
11.2020 - 03.2021
- Supported community members with transport and customer assistance, demonstrating empathy and clear communication.
- Provided information and assistance during events, ensuring a positive experience for attendees.
- Worked collaboratively in a team to organize and deliver community activities.
Education
Bachelor of Commerce - Management And Marketing
Victoria University of Wellington
Wellington, WGN11-2024
NCEA 1,2 & 3 -
Nelson College
11.2020
Skills
- Exceptional Customer Service & Communication
- Cash Handling, EFTPOS & POS Systems
- Fashion & Styling Knowledge
- Stock Control & Merchandising
- Upselling & Cross-Selling Techniques
- Time Management & Multitasking
- Teamwork & Problem Solving
Projects
Gym Buddy Service
Victoria University of Wellington 2022
Started selling clothing items through social media platforms and online marketplaces.
· Developed a sense of fashion trends, styling, and customer preferences, providing outfit suggestions to clients.
· Managed product sourcing, pricing, and order fulfillment independently.
· Created engaging product displays and promotional content to attract buyers.
Interests
Reference
Available on request
Timeline
Conference Assistant
West Plaza Hotel
04.2023 - 12.2024
Check Out Supervisor
New World Wellington Thorndon
03.2021 - 01.2023
Customer Service Assistant (Volunteer)
Red Cross
11.2020 - 03.2021
NCEA 1,2 & 3 -
Nelson College
Bachelor of Commerce - Management And Marketing
Victoria University of Wellington
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