Madhav ARYAL
Alfredton,Australia
Summary
I am a Hardworking Disability Support Worker (House Manager) dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
5
5
years of professional experience
Work History
House Manager
West End Support Services
11.2020 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored and guided employees to foster proper completion of assigned duties.
- Developing support plans for the clients and encourage staff member to work accordingly.
- Organizing and attending family meeting and Built strong relationships with customers through positive attitude and attentive response.
- Organizing medical appointments for the clients.
Cleaning Team Leader
MedClean Technologies
07.2018 - 03.2020
- Completed schedules, shift reports, and other business documentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Evaluated employee performance and developed improvement plans.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Increased employee performance through effective supervision and training.
- Worked with front desk to respond promptly to all guest requests.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Monitored staff performance and provided feedback to drive productivity.
Education
Certificate III in Individual Support -
ST Adam College
Sydney, NSW12.2019
BBA - Accounting And Business Management
Tilottama Campus
Nepal07.2010
High School Diploma -
Shreenagar Integrated College Palpa
Nepal07.2006
Skills
- Mobility Assistance
- Team Meetings
- Dietary Needs
- Supporting Daily Living Needs
- Staff Support
- Medication Administration
- Individualized Treatment Plans
- Good team worker
- Documentation Skills
- Creative Thinking
- Appointment Organization
- Meal Planning
References
Debbie Jew (Director West End Support services)
PHONE: 0438517201
Email: debbie.jew@westendss.com.au
Nilam K.C (General Manager Calvary aged care wendouree)
phone: 0456379751
Timeline
House Manager
West End Support Services
11.2020 - Current
Cleaning Team Leader
MedClean Technologies
07.2018 - 03.2020
Certificate III in Individual Support -
ST Adam College
BBA - Accounting And Business Management
Tilottama Campus
High School Diploma -
Shreenagar Integrated College Palpa
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