Madhav Bhanderi
Murrumbeena,VIC
Summary
Efficient in mail and parcel management field, known for high productivity and ability to complete tasks swiftly. Specialize in operating complex mail machines, sorting and categorizing mail accurately, and maintaining records with precision. Excel at time management, problem-solving, and adaptability, ensuring smooth workflow and timely delivery of services.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mailroom Coordinator
Canon Business Services
South Melbourne , 3205
07.2022 - Current
- Placed mail into appropriate PO boxes.
- Tracked, recorded, and reported on daily mailing activities.
- Assisted customers with completing change of address and mail hold forms.
- Provided training for new staff members on operating post office machines.
- Coordinated with other departments to ensure proper routing of mail and parcels.
- Processed large volumes of mail in a fast-paced environment.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Ensured timely delivery of all items to their intended destinations.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Organized, sorted, and distributed incoming mail.
- Answered telephones, directed calls, and took messages.
- Responded to customer inquiries regarding postal regulations and procedures.
- Collaborated with outside vendors to arrange freight services when necessary.
Team Member
Pinnacle People
Melbourne, VICTORIA
06.2019 - 06.2023
- Collaborated with team members to achieve daily goals.
- Participated in regular training sessions to improve product knowledge and service skills.
- Upheld high standards of productivity and quality in operations.
- Built and maintained working relationships with peers and upper management.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Addressed customer needs, responding to specific requests.
- Developed positive customer relationships through friendly greeting and excellent service.
Education
Diploma of Information Technology - Information Technology
OPJS University
India 07-2018
High School Diploma -
A-One School
Ahmedabad, Gujarat, India05-2015
Bachelor of Information Communication Technology - Information Technology
Swinburne University of Technology
Melbourne, VICBachelor of Information Systems - Information Systems
Victorian Institute of Technology
Melbourne, VICSkills
- Filing systems
- Workplace safety
- Mail sorting
- Courier coordination
- Confidentiality
- Shipping and receiving
- Deadline adherence
- Package handling
- Data entry proficiency
- Problem-solving
- Teamwork and collaboration
- Excellent communication
- Professionalism
Certification
- Responsible Service Alcohol
- Working With Childrens Check
- Responsible Service of Food
- White Card
Languages
English
Native/ Bilingual
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual
Affiliations
- Enjoy learning new coding languages. Some of the languages I know are C++, Java, Python, SQL
- Enjoy exploring new technologies
References
References available upon request.
Timeline
Mailroom Coordinator
Canon Business Services
07.2022 - Current
Team Member
Pinnacle People
06.2019 - 06.2023
Diploma of Information Technology - Information Technology
OPJS University
High School Diploma -
A-One School
Bachelor of Information Communication Technology - Information Technology
Swinburne University of Technology
Bachelor of Information Systems - Information Systems
Victorian Institute of Technology
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