Madhav Khandelwal
Rockbank
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
3
3
years of professional experience
Work History
Relief Assistant Manager
EG Group
11.2023 - Current
- Built strong relationships with customers through exceptional service, generating repeat business opportunities.
- Maximized operational efficiency by delegating tasks appropriately among staff members according to their strengths and capabilities.
- Supported hiring process by interviewing prospective candidates, selecting qualified individuals for open positions.
- Managed daily operations during the absence of the store manager, ensuring smooth functioning of store activities.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Coordinated with vendors for timely deliveries, maintaining optimal stock levels at all times.
- Analyzed sales data to identify trends and make informed decisions on product assortment changes or promotions planning efforts.
Team Employee
EG Group
02.2023 - Current
- Sought out ways to go above and beyond job requirements.
- Learned all required tasks quickly to maximize performance.
- Monitored all areas for security issues, trash problems and cleaning needs.
- Contributed to team success by completing jobs quickly and accurately.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Assisted with inventory counts and stocking of merchandise.
Store Assistant
Shell Gas Station
10.2021 - 03.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Remained calm and composed in tense situations involving angry or upset customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked with loss prevention in monitoring shopper behavior.
Picker and Packer
Everfast.Pty.Ltd
06.2021 - 12.2021
- Glen Waverly
- Voice Picking and RF Scanning from required shelf, regular and repetitive lifting , sorting on pallets, regular cleaning, invoicing and dispatching.
Education
Master - Mechanical Engineering
RMIT University
2022
Bachelor - Mechanical Engineering
VIT University
2019
Skills
- Stocking and Replenishing
- Standard Operating Procedures Understanding
- Attention to Detail
- Documentation Expertise
- Staff Training
- Quality Assurance
- Safety Understanding
- Operational Efficiency and Safety
- Teamwork and Collaboration
- Task Delegation
- Strategic Planning
- Retail Operations
Timeline
Relief Assistant Manager
EG Group
11.2023 - Current
Team Employee
EG Group
02.2023 - Current
Store Assistant
Shell Gas Station
10.2021 - 03.2022
Picker and Packer
Everfast.Pty.Ltd
06.2021 - 12.2021
Master - Mechanical Engineering
RMIT University
Bachelor - Mechanical Engineering
VIT University
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