Madhav Patel
Madeley,WA
Summary
Top-performing professional with proven success in managing day-to-day organizational and administrative operations with a keen focus on increasing process efficiency and ensuring operational excellence. Proficient in providing effective support in administering store and retail functions to increase sales and profit. Demonstrated background in delivering top-notch customer service aimed at acquiring and retaining new potential clients. Adept at identifying and resolving multifaceted problems to ensure seamless execution of procedures. Known for cultivating and maintaining strong relationships with staff and key clients. Articulate communicator with strong interpersonal, time management, multitasking, and pressure handling skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
CNC Operator/ Estimator/ Project Manager
Access Windows & Doors Pty Ltd
03.2020 - Current
- Maintained tight tolerances with design specifications.
- Moved finished work to correct staging area for disposition.
- Properly loaded and unloaded materials in and out of machines.
- Adhered to high level of safety by following company rules and regulations to prevent injuries.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Prepared and submitted project invoices for review and approval.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Developed and implemented project plans and budgets to ensure successful execution.
- Met project deadlines without sacrificing build quality or workplace safety.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Currently managing over 25 residential projects effectively and efficiently.
CNC Operator/Estimator
Struline Windows & Doors Pty Ltd
01.2018 - 03.2020
- Acted as window and door estimator to manage small to medium size commercial projects, including high-end residential projects
- Acquired new clients and retained existing ones through effective collaboration
- Incorporated size measurements to generate fabrication paperwork for fabricators
- Ordered metal and managed any openings for hardware to confine any specifications laid out by specific aluminium system
- Gained comprehensive knowledge of Alspec, AWS, Capral Aluminium Systems.
Sales Manager
Telstra Shop
01.2015 - 01.2018
- Led and encouraged other staff to strive in challenging environment and accomplish goals inside and out of workplace
- Ensuredachievement of store objective by evaluating staff performance
- Served as assistant manager to manage several tasks, includingupdating all visual merchandising and ensuring replenishment of store material
- Administered complex budgets in cost-effectivemanner aimed at reducing costs and increasing profits
- Enhanced skillsets of sales individuals by delivering effective training
- Surpassed sales goals by over 20% while motivating other team members
- Received promotion from sales representative to sales manager within three months.
Direct Sales Representative
Global Syndicate
01.2014 - 01.2015
- Managed door-to-door and business-to-business direct sales functions by executing effective plans
- Led direct selling of monthly pledges for charities, such as Starlight Children Foundation, WWF, and Surf Lifesaving
- Delivered exceptional customer service and administered sales paperwork by leveraging strong time management and interpersonal skills
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed and completed all duties under zero supervision for entire period of time.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Darch
IGA
01.2009 - 01.2014
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Created employee schedules to align coverage with forecasted demands.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Senior Surveyor's Assistant (Work Experience)
Currie & Brown
04.2009 - 04.2009
- First ever experience in the workplace
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous relationships with the staff who were mentoring me.
Education
Carine Senior High School
Carine, WASkills
- Store Operations Management
- Sales & Profit Improvement
- Customer Service & Satisfaction
- Project Prioritization
- Critical Problem Resolution
- Good working knowledge of IBM compatible PCs running:
- Microsoft Windows 98/2000/XP/NT/VISTA/7 Mac OSX 10xx, All
- Microsoft Office Packages 97/2000/XP/2007/2010, Word, Excel, Access, Outlook, PowerPoint
- Building and commissioning Desktop Computers and repairing Notebooks/Laptops
- Installing Operating systems, Internet troubleshooting, all types of mobile device software diagnostics and restorations
- Proficient in Final Cut Pro, familiar with various cameras and video equipment
- Safety Protocols
- Project Management
Timeline
CNC Operator/ Estimator/ Project Manager
Access Windows & Doors Pty Ltd
03.2020 - Current
CNC Operator/Estimator
Struline Windows & Doors Pty Ltd
01.2018 - 03.2020
Sales Manager
Telstra Shop
01.2015 - 01.2018
Direct Sales Representative
Global Syndicate
01.2014 - 01.2015
Senior Surveyor's Assistant (Work Experience)
Currie & Brown
04.2009 - 04.2009
Darch
IGA
01.2009 - 01.2014
Carine Senior High School
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