Madhav Saki
Summary
Results-driven and dedicated student pursuing a Bachelor of Economics degree at the University of New South Wales, with a strong commitment to excel in the business field. Proven track record of acquiring and applying customer service, leadership, and communication skills during a three-year part-time role at Woolworths. Additionally, I bring valuable experience in private tutoring and cricket coaching for primary school students, showcasing my passion for mentorship and education. Eager to leverage my academic foundation and practical expertise to contribute effectively in a dynamic business environment.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Woolworths Group
04.2020 - 03.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Collaborated with team members to ensure smooth operations during peak hours.
Private Tutoring
Private Tutoring
12.2022 - 03.2023
- Enhanced student comprehension by incorporating real-life examples and relatable scenarios in tutoring sessions.
- Strengthened students' critical thinking abilities by developing problem-solving exercises and activities.
- Cultivated a supportive learning environment, fostering open communication between students and tutor.
- Developed individualized lesson plans tailored to each student''s unique learning needs and goals.
Cricket Coach
Sandhu Cricket Academy
05.2021 - 07.2021
- Enhanced player performance by implementing innovative coaching techniques and strategies.
- Maintained a positive and motivational environment during training sessions, fostering team spirit and sportsmanship.
- Assisted in team-building activities to improve communication and teamwork among players, contributing to on-field success.
- Conducted skill-specific drills during practice sessions, improving overall team abilities in batting, bowling, and fielding.
Education
Bachelor of Economics - Business Economics
University of New South Wales
Sydney, NSW2027
High School Diploma -
William Clarke College
Kellyville, NSW09.2023
Skills
- Customer Service
- POS System Operation
- Cash Management
- Customer Inquiries
- Product Knowledge
- Skill Development
- Strong Leadership Abilities
- Community Engagement
- Problem-Solving Skills
- Activity-Based Learning
- Building Blocks of Learning
Accomplishments
- Received a Recognition of Learning Progress Award from William Clarke College
- Achieved Top 3 Ranks in Year 12 Business Studies and Economics at William Clarke College
- Received Best Batsmen and Most Runs Award for Plumpton Glendenning Cricket Club
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Private Tutoring
Private Tutoring
12.2022 - 03.2023
Cricket Coach
Sandhu Cricket Academy
05.2021 - 07.2021
Customer Service Representative
Woolworths Group
04.2020 - 03.2023
Bachelor of Economics - Business Economics
University of New South Wales
High School Diploma -
William Clarke College