Madhavi Kangotra
Murrumbadown
Summary
Dynamic professional with a proven track record at Fresh Sensations, excelling in cash handling and customer service. Demonstrated reliability and empathy while enhancing customer satisfaction and operational efficiency. Skilled in multitasking and organization, I effectively streamlined processes, contributing to a welcoming environment and improved service ratings at Hotel Oberon.
Overview
1
1
year of professional experience
Work History
Customer Assistance
Curry Capers
10.2024 - 12.2024
- Streamlined customer assistance processes, resulting in improved satisfaction ratings.
- Provided exceptional customer assistance, resolving issues promptly and professionally.
- team supervision
- sanitation and food safety.
- inventory management.
Till Operator, Front Desk Handler
Fresh Sensations
01.2024 - 05.2024
- Maintained a well-organized workspace for improved efficiency during busy periods.
- Collaborated with colleagues to maintain a clean and inviting store environment that enhanced the overall shopping experience for customers.
- Enhanced customer satisfaction by providing efficient and accurate transactions at the till.
- Increased operational efficiency by assisting with restocking shelves and maintaining product displays when not attending to customers at the till.
Education
Master of Science - Zoology
Punjabi University
Patiala 01-2015
Bachelor of Science - Zoology
Punjab University
Chandigarh02-2013
Skills
- Patience and empathy
- Reliability and punctuality
- Professionalism and courtesy
- Cash handling expertise
- Customer service
- Multitasking and organization
- Cleaning and sanitizing
References
Harpreet singh - fresh sensation manager (0421488529)
kartik.k - curry capers shift manager (0491211221)
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Assistance
Curry Capers
10.2024 - 12.2024
Till Operator, Front Desk Handler
Fresh Sensations
01.2024 - 05.2024
Master of Science - Zoology
Punjabi University
Bachelor of Science - Zoology
Punjab University
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