Experienced Manual Tester with 8 years in software testing, specializing in functional, regression, and user acceptance testing across web and enterprise applications. Basic automation skills using UFT and TOSCA to enhance test coverage and efficiency. Strong ability to write clear test cases, execute manual tests, and report defects using JIRA and Bugzilla. Collaborative team player with hands-on experience working in Agile environments and supporting UAT cycles.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Test Analyst
Mastermind IT
Melbourne, VIC
06.2022 - Current
Gained hands-on experience using TOSCA, Salesforce, and web-based platforms to support functional and integration testing efforts.
Worked as part of Agile teams, participating in sprint planning, daily stand-ups, and test estimation sessions.
Helped maintain test documentation and user stories in tools like JIRA and ALM, including test scenarios, data, and conditions.
Performed functional testing across different web browsers and platforms to help identify compatibility and performance issues.
Logged test results, tracked defects, and updated reports in ALM and JIRA; joined defect triage discussions to assist in troubleshooting.
Contributed to test summary reports, and supported demo sessions for internal teams and stakeholders.
Collaborated with developers, testers, and business analysts to help coordinate and execute integration testing.
Assisted in tracking change requests and updating tasks in JIRA to help keep team progress visible and up to date.
UAT Test Analyst
UBS wealth management – ICRM_Phase 2
Melbourne, VIC
03.2020 - 05.2022
Participated in peer reviews of key test documentation, including requirement and design specifications, to ensure clarity and testability.
Prepared detailed reports on User Acceptance Testing (UAT) outcomes, documenting identified defects, and proposing actionable solutions.
Performed root cause analysis on failed test cases to identify areas for improvement within the application under test.
Executed regression testing to confirm the stability of existing functionality after new feature implementations or defect resolutions.
Worked closely with developers and business stakeholders to troubleshoot and resolve issues discovered during UAT cycles.
Supported business teams in planning and executing effective UAT strategies, aligned with project timelines and objectives.
Conducted manual cross-browser testing to verify web application compatibility across multiple platforms and environments.
Documented all phases of the UAT process, including test planning, execution, results reporting, and closure activities.
Test Analyst
Worksafe Australia – LNR Stage III (phase 1 – RTO – High Risk Work)
Melbourne, VIC
04.2019 - 02.2020
Logged and tracked software defects in bug tracking tools, ensuring clear documentation of issues and resolution steps.
Performed a variety of testing activities, including functional, system, regression, and acceptance testing, to validate software behavior.
Reviewed user stories, requirement documents, and design specifications to ensure accuracy, completeness, and test coverage.
Collaborated with developers and QA team members to investigate and troubleshoot issues identified during testing cycles.
Contributed to the development of test plans, testing strategies, and scope definitions to help meet quality and project objectives.
Maintained thorough documentation of test findings, bug reports, and resolution techniques for knowledge sharing and process improvement.
Created and tracked key metrics to evaluate the effectiveness and stability of software releases.
Authored and regularly updated manual test cases, ensuring a well-organized repository to support consistent and efficient testing.
Managed a database of recurring and known issues to support faster root cause analysis and defect resolution in future cycles.
Test Analyst
AGL Energy
Melbourne, VIC
08.2018 - 02.2019
Executed system testing for a web-based customer management application by designing and running test scenarios covering user workflows, such as account creation, profile updates, and report generation.
Reported over 150 defects related to UI inconsistencies, data validation errors, and workflow issues to the development team through JIRA, ensuring clear reproduction steps and severity classification.
Managed the bug tracking system by prioritizing defects, updating statuses, and coordinating with developers to confirm fixes and retest.
Created detailed system test cases for core modules, including login authentication, data import/export, and notification systems; prepared comprehensive test summary reports after each test cycle.
Prepared test data sets simulating various user roles and permissions to conduct both positive testing (valid inputs) and negative testing (invalid inputs and boundary cases), improving application reliability.
Worked closely with business analysts and developers during sprint cycles to ensure test scenarios aligned with evolving requirements and functional specs.
Identified opportunities to streamline regression test cycles by reusing existing test data and automating repetitive test steps, reducing testing time by 20%.
Participated in root cause analysis meetings for critical defects impacting production, providing detailed defect histories and test evidence to support resolution efforts.
Test Analyst
Sensis Pty Ltd
Melbourne, VIC
05.2016 - 06.2017
Documented all testing phases, including planning, execution, and closure, using TestRail and ALM to maintain clear and comprehensive records, aligned with QA standards.
Logged software defects directly into JIRA and Bugzilla, providing detailed reproduction steps and severity, to help developers prioritize fixes effectively.
Collaborated closely with developers, business analysts, and release managers to integrate changes into production systems smoothly and on schedule.
Created and maintained detailed test plans and strategies to guide testing activities and meet quality objectives for each release cycle.
Led daily QA team operations in Agile sprint cycles, offering technical support and mentoring to junior team members to improve overall test quality.
Enforced strict compliance with established testing protocols and standards, guiding team members to follow best practices consistently.
Organized and updated test case repositories and test data libraries to maximize team productivity and streamline regression testing efforts.
Test management: test planning, test documentation, test reporting, defect tracking and resolution, test data management
Tools and methodologies: test management tools (eg, JIRA, ALM), agile methodology, requirements analysis
Core strengths: excellent problem-solving and analytical skills, strong attention to detail, creativity, quick learner with a passion for emerging technologies
Soft skills: excellent team player, strong communication, proven track record in delivering high-quality software