Madhu Pandey
Waitara,NSW
Summary
Skilled IT professional with a solid educational background. Extensive expertise in SQL databases, proficient in Linux and Windows OS, Windows Server 2019, ITSM, Microsoft Certified Azure Fundamentals, Endpoint administration, and CCNA. Proficient in troubleshooting network issues and system administration. Experienced in 1st and 2nd level IT support. Strong collaborator with a composed and friendly demeanor. Excellent written and verbal communication skills for customer interactions. Looking for opportunities to contribute technical skills and interpersonal strengths to a dynamic team.
Overview
9
9
years of professional experience
5
5
Certifications
Work History
Assistant IT Lecturer
Butwal Multiple Campus
Butwal, Lumbini (Nepal)
03.2017 - 02.2023
- Controlled and directed all aspects, from concepts to completion of various IT-related company projects, responsible for executing plans for project work and internship reports.
- Imparted knowledge of IT fundamentals to network and system administration, database management systems, and cloud computing.
- Involved in departmental activities such as curriculum development, faculty meetings, advising sessions.
- Attended conferences and workshops to stay up-to-date on best practices in IT education.
Program Coordinator
Lumbini City College (T.U. Affiliated)
Butwal, Lumbini (Nepal)
12.2015 - 02.2023
- Acted as a liaison between organizations, partners, stakeholders, and members to promote, and improve education regarding services and communication
- Administered most of the academic and non-academic aspects of the institution
- Directed, educational, informational, and recreational programs and oversaw program development, coordination, and administration
- Planned and managed the annual budget, working closely with the management team
- Promoted 4-years B.Sc
- Computer Science & IT, Bachelor of Computer Application, and Bachelor of Information Management programs affiliated to Tribhuvan University, Nepal by establishing professional relationships with community members and under signing MoU, with the best globally recognized IT partners
- Recurited and hired top level lecturers with expertise in computer science, and information technology, adding depth and talent to the highly skilled teams.
IT Assistant
Bhrikutee Development Bank Ltd.
Butwal, Lumbini (Nepal)
10.2013 - 12.2014
- Deployed and updated programs on end-user computers, and the banking networks
- Set up computers and equipment
- Provided user support to end users across the organization.
Education
M.Sc. Computer Science & IT - specialized in cryptography, operating systems, and machine learning with a dissertation.
Tribhuvan University
B.Sc. Computer Science & IT - specialized in programming languages, and database management systems, network and system administration, cloud computing, etc.
Tribhuvan University
Intermediate in Science -
National Institute of Science & Technology
Skills
- Active Directory
- IT Service Management
- Leadership
- Network and System Administration
- Technical Support
- Troubleshooting
- Communication
- Presentations
- Public Speaking
Certification
- Microsoft Certified Azure Fundamentals (AZ-900)
- ITSM
- Microsoft 365 Certified Fundamentals (MS-900)
- Endpoint Administrator (MD-102)
- Cisco Certified Network Associate (CCNA)
- Red Hat Certified Engineer (RHCE) in Linux version 6
Local Experience and Internship
- Internship with Logitrain, Australia (www.logitrain.com.au)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementTeam Building / Company RetreatsPersonal development programsTimeline
Assistant IT Lecturer
Butwal Multiple Campus
03.2017 - 02.2023
Program Coordinator
Lumbini City College (T.U. Affiliated)
12.2015 - 02.2023
IT Assistant
Bhrikutee Development Bank Ltd.
10.2013 - 12.2014
M.Sc. Computer Science & IT - specialized in cryptography, operating systems, and machine learning with a dissertation.
Tribhuvan University
B.Sc. Computer Science & IT - specialized in programming languages, and database management systems, network and system administration, cloud computing, etc.
Tribhuvan University
Intermediate in Science -
National Institute of Science & Technology
- Microsoft Certified Azure Fundamentals (AZ-900)
- ITSM
- Microsoft 365 Certified Fundamentals (MS-900)
- Endpoint Administrator (MD-102)
- Cisco Certified Network Associate (CCNA)
- Red Hat Certified Engineer (RHCE) in Linux version 6
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Working Right
Has full working right
References
Available upon request
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